Wychavon
Bengal Spice

Bengal Spice

North Street Industrial Estate, WR9 8JB, Wychavon, United Kingdom

Pizza • Sushi • Mexican • European


"We have used Bengal Spice for since their inception at the Talbot Inn Droitwich but after waiting over one and a half hours and being told the driver had just left. The food arrived shortly afterwards and despite having paid online as per usual, the delivery driver asked for payment. I said that I had paid and when she couldn 't get hold of the manager on the phone, I rang and put the phone on speaker spoke to one of the staff.who said that I had paid but they didn 't know to whom it belonged. Bearing in mind that I always tell them my name address from the start also put my name as a reference on the transaction I did not believe it but said nothing. On opening our delivery the meals proved to be lukewarm, but having waited for over an hour a half having spent the day doing building work in the garden we ate the starters but I then rang to advise them of the situation. I was told in no uncertain terms that as we had eaten them that they could do nothing. No mention from them regarding the uneaten mains! Subsequently, I received a telephone call from the manager (somehow he miraculously knew both my name telephone number! Apparently, it would appear that complaining about lukewarm food seems to be considered being rude as I was advised that I had been rude to both the person on the telephone the delivery driver, which was completely false pointed it out to him. He said that in future I should ask for him, but when I said that it shouldn 't be necessary as he employed people to take the orders he responded with, It 's your money, you can spend it where you choose. Naturally, I shall take his sage advice spend it elsewhere if I wanted to be heating a takeaway up at home I would buy one from a supermarket."