1838 Latimer Estate

Regrettably, the bar area where we had our afternoon tea was not very busy, causing the staff serving us to appear rushed. However, the food was enjoyable.

We made a reservation for lunch but were seated in the bar area instead. The table was low and the room was cold, which was not what we were expecting in such a beautiful setting.

The restaurant staff is efficient, polite, and attentive without being overly intrusive. The chefs are well organized and consistently deliver fantastic food, even during busy service times.

Even though they claim on The Fork that you can make a lunch reservation, the reality is that it's only in the bar, not the restaurant, and they offer a limited bar menu. It was a wasted journey.

The website did not clearly indicate if the restaurant served lunch, so I called to confirm. The person I spoke to said they do serve lunch, so I made a reservation for my wife, her sister, and their mother. However, when they arrived, they were only offered afternoon tea. Very disappointing.

I went for afternoon tea on Mother's Day and can confirm that the restaurant is suitable for families. We brought my 4-year-old son, who was given an activity package with coloring materials, allowing me to have some time to myself. The customer service was excellent during our visit, as the restaurant was not overly crowded during lunch time.

The afternoon tea was very disappointing. The bread on the sandwiches was hard as if they had been made sometime before not covered. The service was not good there was no one available to greet us on arrival. We had to go ask for fresh tea nobody asked us if we wanted more sandwiches. We had to ask for teaspoons to stir our tea. This was our 2nd visit for afternoon tea the tea we had 4 years ago was much better. Very disappointing for my 91 year old mother who was treating her friend.

This was a special occasion for us and the location and ambience were really good. After tea and cookies we had the full afternoon tea service that was really pleasant and the service was good. A good note was a free extra with a happy birthday plate with another small cake and strawberries. An unforgettable occasion that we would repeat at a later time and really recommend. A slight improvement would be to give good instructions to find the exact restaurant location in Latimer House from the parking lot.

We arrived assuming we had entered through the wrong door as there was no one about to greet us. We wondered around looking for someone to serve us only to be told to sit down while someone was found. We were then escorted to our filthy table (chair also covered in crumbs) despite many other tables available we were taken to the unclean one not a good start. Two pots of tea and cups were brought to us without milk. By the time we had found someone to get us some milk the tea wasn't very hot and thoroughly stewed. When the afternoon tea arrived we were surprised it was for both of us very small portion for two people considering the price. No one came over to ask us if we were happy or needed...