Telefono: +441268759851
Indirizzo: 311 High Road, Castle Point, United Kingdom
Città: Castle Point
Piatti: 3
Recensioni: 572
"Mother’s Day ordered online and advised 30 mins collection , arrived on time , told another 15 to 20 mins , back to car , went back in 20 mins later . Sorry 2 mins more. Each time we asked what’s happening with food they would walk away and not respond. After an hour they kept saying sorry what can we do , I asked for refund so we could go elsewhere and they just ignored the request for refund and said sorry but what do you want us to do . Eventually after 1 hour 15 mins food was in bag and an offer of a bottle of coke as good will gesture. We don’t drink coke so he took it away . Food was ok although the rice had obviously been dished up early and was warm at best and had replaced the couscous ordered . Overall really shabby service and won’t ever return , mainly due to their attitude as in they had our money and wasn’t prepared to refund . The restaurant wasn’t overly busy so have no idea why it took so long to cook a couple of kebabs ."
Menu - 3 opzioni
Tutti i prezzi sono stime.
mattlF8865DV
Very friendly staff, healthy starters (mezze) and a great variety of succulent meat. Would definitely go back!
Indirizzo
Recensioni
CliveW234
The same good quality we have enjoyed over the years. Our go-to place if we suddenly decide to go for a meal at short notice.
fionasN2823KY
Beautiful decor in this very spacious restaurant The staff are super-friendly. The food is fantastic and at very reasonably prices.
Odyssey67232659491
This is the best tasting Turkish restaurant I have ever been to. I have been here about 7 times now and it just outplays every other takeaway.
K9044WQdebbiea
Went here with family from Canada. Great place. The food was amazingly delicious and the staff were very tentative. I would certainly recommend this place, and will definitely go again
C8148ZNnicolab
Just had my first delivery and oh my god it was absolutely fantastic thank you so much, I don’t normally do reviews but this really deserves a good one , the portions were huge and meat cooked perfectly
ktim42
We have used this restaurant many times for takeaway and dine in. Learnt not to order starters as the Turkish bread, hummus, tzatziki and salad is more than enough for us before the main arrives. Love the authentic feel of dining in and always friendly service.
452traceyi
Have eaten in before and had takeaways a few times which has always been enjoyable so was very disappointed at my last visit. Yes it was Mothers Day but it was an evening booking so was emptying out when we arrived. Was seated then waited 20mins for someone to come up to us to ask if we wanted a drink and ready to order. When our mains arrived they came out about 10 mins apart from the first meal which spoiled the night. I just feel that they were concentrating more on their takeaway orders then the customers actually eating in. Will think twice about going again on a special occasion
he1965
My husband and I decided to go here as not tried it and walking distance and I’m so pleased we did after couple having tried other Turkish restaurants in the area but this was by far the best for quality of food, portion sizes and staff service. You are immediately given their wonderful bread along with very fresh large salad with taziki and houmous on side. We had starters of calamari and mushrooms and such generous portions. The chicken shish was so tender and so much of it that we couldn’t finish it all but they offer to package up what you can’t eat if you desire We were given complimentary lemoncello shots and can’t fault friendliness of their staff Reasonably priced and excellent food...
JGeesh
Mother’s Day ordered online and advised 30 mins collection , arrived on time , told another 15 to 20 mins , back to car , went back in 20 mins later . Sorry 2 mins more. Each time we asked what’s happening with food they would walk away and not respond. After an hour they kept saying sorry what can we do , I asked for refund so we could go elsewhere and they just ignored the request for refund and said sorry but what do you want us to do . Eventually after 1 hour 15 mins food was in bag and an offer of a bottle of coke as good will gesture. We don’t drink coke so he took it away . Food was ok although the rice had obviously been dished up early and was warm at best and had replaced the cousc...
Categorie
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