Bella Italia - Piatti

10, Central Bldg Gunwharf Quays, Portsmouth, PO13TA, PO1 3TR, United Kingdom

🛍 Pizza, Pasta, Coffee, Mexican

3.8 💬 8390 Recensioni
Bella Italia

Telefono: +442394318950,+442392864444

Indirizzo: 10, Central Bldg Gunwharf Quays, Portsmouth, PO13TA, PO1 3TR, United Kingdom

Città: Portsmouth

Menu Piatti: 35

Recensioni: 8390

Sito Web: https://www.bellaitalia.co.uk/restaurants/portsmouth/gunwharf-quays/?utm_source=google&utm_medium=organic&utm_campaign=google_lpm_bellaitalia_portsmouthgunwharfquays

"When we first got there, everything seemed great and lovely, the place looked nice and seemed to have a great atmosphere. We were seated fairly quickly and had no troubles in terms of our reservation. However as the night progressed things just started to go down hill. At first it took around 20 minutes to be waited on, which fine I can understand that, they took our orders and I thought great. However we were waiting nearly another 20 minutes just to get drinks, and even then they completely forgot around 3 out of 9 of our drinks and in the end ended up not given a drink to one of them the whole night at all. Starters came out soon after, They were nice nothing special, I cant complain. We didn't get our actual mains until around an hour after we ordered (bear in mind not everyone of us got starters). The mains come out and mine was cold, but I had been waiting so long that at this rate I just ate it and didn't complain. I had a friend who had one of the pasta options who's plate was filled with a sloppy, water substance. The meals were nothing special, pretty mediocre to be honest. We were then waiting another 30ish minutes wating for our dessert orders to be taken. They finally did and I will say they came out pretty quick and were okay, definitely the best meal we all had there. The worst part is when it came to us all waiting for the bill, we were ignored by staff when we tried getting there attention to ask for the bill, after having waited patiently for a good 30 minutes. It got to the point we put our hands up, made direct eye contact with them and they still ignored us. We put all our dessert plates towards the end of the table hoping they would see we where done, but nope. Our waitress left as well. As someone who has severe anxiety and social anxiety, I started to find this unbearable, which yes they don't know I have that but still it is there job to be looking after their customers. When we finally got the bill we, as we were doing separate bills, had to figure it out ourselves, with little to no indication from the new waitress that we had (our previous one having left). It was a nightmare and so disorganised. our reservation was at 7 in the evening and we didn't leave until nearly 3 hours later, almost 10 o'clock in the evening. It was supposed to be a great night and yet it was just full of stress. As we here leaving we overheard a table next to us speaking to one of the waiters that they had ordered desserts over 30mins ago and they had still yet to come out. I was shocked. I will say the toilets upstairs were nice."

Menu completo - 35 opzioni

Tutti i prezzi sono stime su Menu.

Pasta

Pizza

Non Categorizzato

Pasti Di Gruppo

Dessert

Portate Principali

Frutti Di Mare

Pizza Specialties

Summer Packs

Gourmet Vegetarian Pizza

Insalata

Piatti Di Pesce

Categoria Del Piatto: Panino/Wrap/Panino Al Brioche

Pollame

Insalate

Pane

Mod Items - Choose Your Bread

Cotolette

Antipasti

Offerte

sneezingcats sneezingcats

Great lunch and great service, Isa was brilliant. Went with my family and we had a really good time.

Indirizzo

Mostra Mappa

Recensioni

Charlotte
Charlotte

Fantastic, our waitress Isa was brilliant, really looked after us and was extremely efficient, helpful and friendly, as were all the staff! Food was really quick and delicious and great value for money!


Boston
Boston

Miserable staff. Unpleasant because we hadn't booked. Plenty of tables outside but they told us if we got too hot in the sun, we weren't allowed to move. Half of the menu was unavailable. No coffee. Long wait despite being half empty. Don't bother


D6398OYelizabethp
D6398OYelizabethp

Booked a table. Took twenty minutes to be sat and then the family at the table next to us informed us they had waited over an hour for their starters. We weren’t told of any delays waits so when the waitress confirmed there was a 60 minute wait for starters we got up and left. They need to be up front with their customers. Will not be returning Visualizza piatti


Blue
Blue

The woman with the black hair and the very strong accent that served us on the 13/1/24 scammed us into believing that a get one get one free meal was a free meal for everyone that signed up to their newsletter. Horrible horrible woman deserves to be fired and sued for false advertising horrible representative to the brand will never eat their again


Luke
Luke

We booked a table at 7 and left at 10, I don’t think I need to say much more Customer service was terrible, everything came with a 30 minute wait minimum (including drinks and even asking where the toilet was). Some were served cold food, some were never given their drinks, and our waitress left midway through leaving us with no designated person for our table and making service even slower


Resort61217121777
Resort61217121777

The Main was good but it all fell apart on dessert. We waited 25mins for dessert and eventually had to ask a passing waitress for an update. We were told it was being made up as we spoke. Shortly after another waitress came up and said my Sisters dessert was not available in the option She had asked for so swapped it from strawberry to raspberry. They then came back again and said my dessert was unavailable. This happened twice more until I finally found something they had. Although the desserts were given for free no explanation was given for the initial delay. Visualizza piatti


490Vanessa1980
490Vanessa1980

Really disappointed, quality of food was poor. Calamari at £8 was just a load of burnt breadcrumb coating, hardly any calamari. Other starters were poor for the price. Not much bread on bruschetta, just a load of tomato. Mains pizza was ok, but pasta Marco Polo was watery and not much duck and no spring onion. Plus we were sat next to what I think was the staff table so had a constant stream of staff coming to eat their meal table spacing was really tightly squeezed in so they might as well been sat at our table staff standing around chatting, not serving, slow service not a good experience and will not be back.


David654332
David654332

Went for a family meal as heard it was a great place to eat. My partner order the chicken Milanese it said it came with Parmesan on the top which was missing and had more rocket than anything else. I ordered the spicy sausage which clearly stated on the menu that it was nduija which I also doubled checked with the waitress that it was indeed nduija and she confirmed. When my food came out it was in fact pork mince with chopped chilli and no nduija at all. I explained to the manager that I trained at the le gavroche for a year. He then tried to tell me they flavour the dish with nduija and this was untrue because there was no taste of nduija at all with nduija being such a intense flavour the...


Abi
Abi

When we first got there, everything seemed great and lovely, the place looked nice and seemed to have a great atmosphere. We were seated fairly quickly and had no troubles in terms of our reservation. However as the night progressed things just started to go down hill. At first it took around 20 minutes to be waited on, which fine I can understand that, they took our orders and I thought great. However we were waiting nearly another 20 minutes just to get drinks, and even then they completely forgot around 3 out of 9 of our drinks and in the end ended up not given a drink to one of them the whole night at all. Starters came out soon after, They were nice nothing special, I cant complain. We... Visualizza piatti

Categorie

  • Pizza Immergiti nelle nostre pizze perfettamente cotte, realizzate con impasto fatto a mano, salsa di pomodoro ricca e una miscela di formaggi gourmet. Ogni fetta esplode con condimenti freschi, garantendo un boccone delizioso ogni volta.
  • Pasta Delizia nella nostra selezione di piatti di pasta classici e contemporanei, ognuno preparato con ingredienti freschi e di qualità e salse saporite che catturano l'essenza della cucina italiana in ogni boccone. Visualizza piatti
  • Coffee Concediti la nostra ricca e aromatica selezione di caffè, sapientemente preparata per risvegliare i tuoi sensi. Dal classico espresso ai cremosi cappuccini, scopri la miscela perfetta per iniziare la giornata con una nota di sapore.
  • Mexican Autentici sapori messicani ti aspettano con fajitas sfrigolanti, tacos saporiti, enchiladas piccanti e guacamole fresco, tutti realizzati con ricche spezie tradizionali e serviti con contorni vivaci. Goditi una fiesta nel tuo piatto!

Servizi

  • Wifi
  • Seating
  • Piatti
  • Delivery
  • Menu
  • Visa Card

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