Benugo Kitchen - Piatti

Arrogant-seeming staff and very average food. The barmen appear to regard the bar as their own special little fiefdom and resent custom from those they consider insufficiently trendy or hipster or too old. Highly embarrassing.

Hot day on the Southbank we visited this venue for lunch and shade! Great welcome from team service quick and efficient food was really good. Great spot to people watch and lovely views of river and historic buildings .Will return.

Popped in for a visit just for coffee. Good quality, decent strength Americano. Friendly, accommodating barista. Interesting to see that they’ve created a balcony bar (which sadly wasn’t open) , but which looked like a new addition since my last visit. Visualizza piatti

First impression we were asked to move from the table for four we were sitting at to a table for two further in. We wouldn’t mind if it had been busy but the place was empty and there were other pairs at tables for four. Talk about pissing people off before you even started. I mean we basically decided to have a snack rather than a meal because we didn’t like our (also very wobbly) table.

I had originally planned to dine at the NT, but ended up at BFI instead. It was a pleasant surprise that the BFI welcomed walk-ins to their busy restaurant, especially considering the NT wouldn't even accommodate me in their deserted one. I enjoyed a delicious pre-show meal in a bustling yet enjoyable atmosphere, with a great selection of drinks at reasonable prices. The service was excellent despite the restaurant being busy, and I would definitely dine there again.

So sad to see this place going down hill so fast. As we have enjoyed get togethers here in the past, we met for a few drinks and snacks as a treat night out out on the Southbank. Whist my girlfriends were all on form, it was sad to see the lack luster and dont care service for the very high priced offerings from Benugo. Confusion reigned as our order was wrong two times and on the second time it was not even worth persisting with the complaint, as the bar staff were so unhelpful. £11 for cheese toasty I would expect a good one with some sides but not today. What a shame as it used to be very good. Visualizza piatti

I have visited this restaurant several times for events and other occasions, expecting that its prime location and reputation would ensure a good dining experience and proper service. Unfortunately, my expectations have been consistently disappointed. Customers often have to wait in line to place their orders, while some of the staff seem more focused on chatting and polishing glasses. To make matters worse, mice have been spotted running around the seating area in the evenings, with little reaction from the indifferent staff when notified. It is clear that the management needs to improve both the hygiene standards and the professionalism of the staff, or risk tarnishing the reputation of th...

Called on the way to the National theatre to check we 'd be OK for drinks food after the performance. Yeah, be here by 9.40...you 'll be good, kitchen closes at 10 bar closes at 10.30. Hotfoot it from National at 9.20, different 'welcomer ' who said: drinks only. Us: But we were told we could eat Welcomer: No, kitchen 's closed Us: but we were told it closed 10. We came and asked earlier.... Welcomer: Can 't you see? the lights are off Sadly we went in as it was getting late and thus gave drinks and crisps money to this once great place. We had dodgy service in the summer but it was a lovely sunny spot so let it go. Twice bitten and like many on here, we won 't be back. There 's an amazing s...

The experience at this restaurant was terrible from beginning to end. We arrived before 6 pm and the bar had already run out of the cheapest bottle of white wine. The barman was more interested in chatting with other customers than serving us. When another customer arrived and we tried to get his attention, he pretended not to notice us. The server later came to our table but was very miserable, which made the experience even more unpleasant. Despite being a party of 5, we continued to order white wine throughout the evening. When I went back to the bar to order another bottle, the server initially refused, but the bar manager eventually allowed it. It was frustrating to have to pay for a mo... Visualizza piatti