Bill's Restaurant Bar Plymouth

Drake Circus Shopping Centre, Exeter, United Kingdom

🛍 Curry, British, Healthy, Dessert

4.2 💬 4 Recensioni

Telefono: (+44)2045178030

Indirizzo: Drake Circus Shopping Centre, Exeter, United Kingdom

Città: Exeter

Piatti: 35

Recensioni: 4

Sito Web: http://bills-website.co.uk/restaurants/plymouth

"The staff were exceptionally friendly, which was a delightful part of the experience. The food was good overall. However, I did have one issue: despite informing the servers that my daughter is vegan, her toast and hummus were served with butter on the plate. This indicates a breakdown in communication with the kitchen, and it's disappointing as this has happened to me at two different Bill's locations."

KatieCrunch KatieCrunch

I ordered the chicken curry, and it was fantastic—truly one of the best meals I've had in a long time. For dessert, I had the flower pot cheesecake, which was also excellent; the passion fruit cheesecake was beautifully crafted and presented in a unique way. The service was good, and there was a wide variety of options on the menu.

Indirizzo

Mostra Mappa

Recensioni

Ethan
Ethan

The staff was exceptionally friendly, which was wonderful. The food was enjoyable. My only downside, which I've encountered at two different restaurants, is that despite informing them that my daughter is vegan, her toast and hummus arrived with butter on the plate. This indicates that there may be a communication issue with the kitchen.


Roxanne
Roxanne

I ordered the chicken curry and it was fantastic—truly one of the best meals I've had in a long time. For dessert, I tried the flowerpot cheesecake, which was also excellent. It was a beautifully crafted passion fruit cheesecake presented in a unique and clever way. The service was good, and there was a wide variety of options on the menu.


LindsayA
LindsayA

The staff were exceptionally friendly, which was a delightful part of the experience. The food was good overall. However, I did have one issue: despite informing the servers that my daughter is vegan, her toast and hummus were served with butter on the plate. This indicates a breakdown in communication with the kitchen, and it's disappointing as this has happened to me at two different Bill's locations.

Categorie

  • Curry Assapora la nostra raffinata gamma di curry saporiti, ogni piatto arricchito da un'unica miscela di spezie ed erbe aromatiche. Da leggero a piccante, esplora i sapori diversi delle varianti tradizionali e contemporanee, perfettamente abbinati a riso o naan.
  • British Tradizionale e sostanzioso, il menu britannico offre classici di conforto come fish and chips, succulenti arrosti e torte salate. Riscopri i gusti familiari, amorevolmente realizzati con ricette senza tempo e ingredienti freschi e locali.
  • Healthy Piatti salutari e nutrienti preparati con ingredienti freschi e biologici, perfetti per chi vuole gustare pasti bilanciati. Assaporate le nostre opzioni senza senso di colpa, ricche di sapore e nutrienti vitali.
  • Dessert Concediti la nostra deliziosa gamma di dessert, dove ogni desiderio di dolce trova soddisfazione. Dalle opzioni ricche e cremose alle delizie leggere e fruttate, ognuna è realizzata per essere il finale perfetto del tuo pasto.

Servizi

  • Visa Card
  • Mastercard

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"Owner rude and arrogant! And you can’t trust them and they won’t make your order right by just saying too busy to make it right! I called in to make a booking but told no tables available but I could place an order for takeaway so I ordered two gluten free pizzas. I also asked what size are the gluten free pizza crust and was told 11”. I was told I would need to wait 1 hour 30 minutes and I agreed. I ordered the Gluten free 11 “ crust as advised for one Olive Tree and one Garlicky . When I arrived, I asked the person with the pizzas to confirm the gluten free pizzas. She looked a bit worried and said they were not gluten free. I asked the other girl if I would have to wait another 1.5 hrs and she said they would expedite my pizzas. The owner came over and said he had two vegan pizzas for 8:30 pm and I said that is not what I ordered. He said he was too busy to remake the pizzas. He said the girl that took the order said she didn’t remember gluten free was ordered. As a Celiac , those are the first words out of my mouth when I order any food and I also inquired the size of the gluten free crust and frequently they are pre-made and sealed and I was told they are 11”. He would not remake the pizzas as he said he has to trust his staff. So he implies the customer are lying and uses it as an excuse to not make it right. It doesn’t excuse not remaking the pizzas correctly as ordered gluten free as I was told a few minutes earlier. I assured him I ordered both pizzas gluten free and my wife came in and also confirmed as she heard me place the order on the phone. I realize this pizza must be well done and popular but not to remake the pizzas and imply me a liar and refusing to remake them is unprofessional. I find his behavior arrogant, rude and unprofessional and just because he went to Italy to learn how to make pizza doesn’t make him a good owner and manager. Hopefully, he won’t blow off this review but learn from it. Always make it right for your customers! And never insult your customers! It also suggest he doesn’t care about his customers because he is too busy. He walks away and just repeats he has to trust his employees. Poor excuse for not making the pizzas as ordered! Employees can make mistakes and as a Coeliac I will also double check as I did when I came to pick up the pizzas. I would advise Coeliacs to not try these pizzas as you can’t trust them to make them to your order. Peace be with you! Dietary restrictions You cannot trust this place to make your gluten free as ordered and they won’t remake it if they made it wrong and just say I have to trust my staff. Very Poor attitude from an owner and a bit arrogant! Customers don’t appear to be important and must be lying if they get an order wrong."