Telefono: +441745730072
Indirizzo: The Tweedmill Shopping Outlet, LL17 0UY, Denbighshire, United Kingdom
Città: Denbighshire
Menu Piatti: 2
Recensioni: 187
"We often visit the upstairs coffee area and our recent experience on July 3, 2023 was extremely disappointing. Despite arriving at 12:10 pm with many unoccupied tables, every table was filled with dirty dishes, trays, and tissues. The servers' attitudes were also lacking. We were told our drinks would take 10 to 15 minutes, and when they finally arrived, there were no spoons for the coffees. My wife had to clear and wipe a table herself to sit down, and when she asked for a spoon, she was told none were available. She managed to find a small wooden stirrer instead. The table we sat at overlooked an empty cake display and a dishwashing machine, as well as an overflowing rubbish bin with food remnants and tissues spilling onto the floor. Only two staff members were on duty for the first 20 minutes until another finally arrived to assist. In my opinion, the café should have been closed for at least an hour for a thorough clean-up, or for the rest of the day. We will be avoiding this café until all issues, including staff shortages, are addressed. It is clear that the current staff are overwhelmed and unable to properly maintain hygiene standards."
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