Telefono: +33231849400
Indirizzo: 18 rue Aristide Boucicaut, 14120 Mondeville, France
Città: Mondeville
Piatti: 6
Recensioni: 380
"My wife and I holidayed for a week in France in September 2015, staying in Caen and Alencon. On our first night in France, we ate here. My wife ordered ribs and was told that there none (strange, in such a place). We ordered something else, and shortly after, the waiter returned and said they had found some (again, strange). When the ribs arrived, they comprised a grisly lump of meat, underneath which, and not attached to, was a very large bone, completely bare and inedible. We politely complained about this. The waiter shrugged indifferently and asked if we might like something else. We declined his offer and did not order an alternative item. When paying the bill, I tried to enter into conversation with the cashier, who could not speak a word of English. The four other staff members present similarly had absolutely no English. Communication was therefore impossible. I got a small reduction on the bill but still feel that we were treated badly, deliberately. My French is quite basic but we have managed satisfactorily on previous holidays in France, and have eaten in other Buffalo Grill outlets. The grill chef saw us at the cash desk and smiled as he cooked a large amount of ribs!I see from previous critical reviews that our experience was not was not unique.No excuse for treatment like this."
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