Telefono: +431521510,+43152151801,+43152151842
Indirizzo: Lerchenfelder Straße 1-3, 1070 Wien, Vienna, Austria
Città: Vienna
Piatti: 16
Recensioni: 3156
Sito Web: http://www.25hours-hotels.com/de/museumsquartier/restaurant/25hours-dachboden.html
"Worst experience in a restaurant/bar of my entire life. A total nightmare! 100% do NOT recommend. At the entrance of the Dachboden downstairs, there is a little gap between the stairs (so be careful! , where my wallet unfortunately fell as I was waiting for some...friends. After an hour trying to get it back unsuccessfully, I was told cheerfully to still come upstairs, even though I said clearly I wouldn 't have the money to pay. It 's on the house , I was told. So I had two drinks, and when it was time to pay, I explained the waitress I was the one who had lost the wallet and that I couldn 't pay the 2 Hugos I had drunk. Well go and get your wallet she told me . Funny was she. And already very disrespectful. I thus went to talk to the bar-manager, who started yelling at me, threatening to call the police if I didn 't pay , telling me I had to pay one of the two Hugos, that this was the deal (which I was apparently never informed of . I ended up leaving the bar crying, sick of how I had been treated and how I had to yell and fight for something I was told I would get, already dealing with the fact that I lost everything I had in my wallet. I am so negatively surprised by the way I was treated for my experience there. The Operations Manager, to put a good face on it, told me an engineer would come the next day to try to retrieve it, but actually no tools were used, no effort was really done to try to get it back. I didn 't receive apologies for the way I was treated and not offered anything to make up for all of this. Truly do not recommend this place!"
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