Bybrook - Piatti

Cemetery Lane, TN24 9JX, Ashford, United Kingdom

🛍 Cafe, Kebab, Cafés, British

3.9 💬 555 Recensioni

Telefono: +441233878033,+441233631959

Indirizzo: Cemetery Lane, TN24 9JX, Ashford, United Kingdom

Città: Ashford

Menu Piatti: 4

Recensioni: 555

Sito Web: https://www.longacres.co.uk/blog/the-gardeners-restaurant-at-longacres-bybrook-barn-garden-centre/

"I fancied a cooked breakfast when visiting the garden centre so I was pleased to see that they offer one. However, I can’t eat egg, it makes me gag. I’m not allergic to it, I just can’t stand it. So I asked if they could request that the kitchen replace the egg with an extra hash brown. I have made this polite request every time I’ve had a cooked breakfast and until today I’ve yet to encounter a kitchen incapable of such a task. However, at this cafe I was told that this was not possible? I asked why and was told ‘it can’t be done’? Then another colleague joined in and explained that it’s ‘head office company policy’ not to substitute items on the breakfast. I asked her if she realised how ridiculous that sounded and she kind of agreed! Apparently they can leave off the egg and charge the same for 5 items in lieu of 6, but substitutions are impossible? Why be so difficult? I wasn’t asking the chef to diffuse a bomb or perform keyhole surgery, I wasn’t asking them to replace the egg with fillet steak, just something else that they already offer. Needless to say I gave up and didn’t bother with breakfast, I just had tea. This complaint is not aimed at the staff, they were politely following ‘company policy’ and they looked a bit embarrassed about it. They should trust the staff to use their initiative and allow them to be flexible, it would benefit them and their clients. There are plenty of other places in Ashford that serve breakfast."

Menu completo - 4 opzioni

Tutti i prezzi sono stime su Menu.

Contorni

Dessert

Toast

Insalate

X8645PSgiorgiob X8645PSgiorgiob

The service standard and quality of food was great. Quiche and chips good value I was there at lunch time

Indirizzo

Mostra Mappa

Recensioni

Stewandshaz
Stewandshaz

Quick service food well presented and hot Service great and lovely food Plus price wise very good Very clean


Robert
Robert

Just back from a meal here and the food was great, could find no faults. A special mention for Sam our waitress who made us very welcome and looked after us. Would certainly recommend this place for a meal.


Lollipopsbaby
Lollipopsbaby

Good food at reasonable prices . Well organised system of getting food out nice and hot . Love it here and good for all . Toilets available which is a bonus . A good selection of table sizes . Outside seating available Visualizza piatti


Adventure44094535745
Adventure44094535745

I have a disability child and he always likes to sit in the same table, all I have to do is ring up and he reserves it for him, the manager Laurence and the chef geoff, always comes out to see him, always smiles, I take all my friends in, and they say how much they love it, I am in there every week


shellsholmes
shellsholmes

Visited with elderly grandparents for lunch and had a lovely time. Lunch was lovely and tasted so fresh. We had no room for dessert but we will next time as the cakes looked soo good. Lovely restaurant and added bonus of walking around the garden centre before lunch to build up your appetite and afterwards to burn it off! Highly enjoyable.


par14
par14

We use this garden centre quite a lot ........as it is actually a proper garden centre ! it sells good quality plants and trees. It has a big selection of garden tools and implements ......in fact all you need for the garden........ at reasonable prices.....plus it has other interesting concessions.........as apposed to the centres that are really a series of expensive concessions geared to people who want a latte in a posh cup and to buy a pair of pink spotted gardening gloves to snip flowers in their imaginary rose garden....... So for true gardeners this is a real cafe .....good food , polite staff very clean..and very safe.......does a good breakfast or bacon sandwich! Visualizza piatti


charlottecharlottel
charlottecharlottel

This was my first time visiting even the garden centre on recommendation from a friend. (I was at another local garden centre at the time, which I left to come here. The cafe is really nicely decorated attractive- welcoming. I only wanted a coffee and a snack. Walked in and immediately greeted by a selection of cakes. I had a brownie of some kind, with gold top. Not sure if the flavour, I didn’t look at that or the price. Maybe caramel? Went round the counter, having a look at everything available. Some hot food items were on the counter, I believe for you to help yourself to. Got to the coffee counter, where you also pay for your items. By now I’d also picked up a water a bag of crisps. I o...


Explorer68649789196
Explorer68649789196

Went for brekkie. Menu bored offers ‘6 item breakfast’. With a note ‘ask your server to add extras’. Sorted I thought. Oh no. No no no. Got to the till. Asked for the breakfast option. Asked if wanted to add toast for 60p. Yes please. I asked can I say what I wanted as my choices. ‘There is no choice. Or swapping. It’s a set breakfast’. Hmmm. Ok. Customer care clearly not your thing love. I changed my mind to the burger. Do I want cheese and salad? Yes please I say. We wait and the food comes quick. No cheese or salad on my burger. Was very dry. Apart from the yummy hair. The cutlery was filthy. Old food left on the forks. Lovely. Checked my receipt. And I had still paid for my toast! So in...


Derek
Derek

I fancied a cooked breakfast when visiting the garden centre so I was pleased to see that they offer one. However, I can’t eat egg, it makes me gag. I’m not allergic to it, I just can’t stand it. So I asked if they could request that the kitchen replace the egg with an extra hash brown. I have made this polite request every time I’ve had a cooked breakfast and until today I’ve yet to encounter a kitchen incapable of such a task. However, at this cafe I was told that this was not possible? I asked why and was told ‘it can’t be done’? Then another colleague joined in and explained that it’s ‘head office company policy’ not to substitute items on the breakfast. I asked her if she realised how r... Visualizza piatti

Categorie

  • Cafe Concediti la nostra vivace selezione di caffetterie, che offre una gamma di caffè appena preparati, tè artigianali e deliziosi dolci, accompagnati da un'atmosfera accogliente per un'esperienza culinaria deliziosa.
  • Kebab Assapora i nostri deliziosi kebab, sapientemente grigliati e pieni di gusto. Scegli tra una varietà di carni e spezie vibranti, serviti con contorni freschi. Perfetti per un pasto soddisfacente e saporito. Visualizza piatti
  • Cafés Affascinanti caffetterie che offrono una varietà di caffè e tè appena preparati, insieme a spuntini leggeri, prodotti da forno e dessert. Perfette per un risveglio mattutino o una pausa pomeridiana in un'atmosfera accogliente.
  • British Tradizionale e sostanzioso, il menu britannico offre classici di conforto come fish and chips, succulenti arrosti e torte salate. Riscopri i gusti familiari, amorevolmente realizzati con ricette senza tempo e ingredienti freschi e locali.

Servizi

  • Cafe
  • Seating
  • Piatti
  • Vegetarian Friendly
  • Menu
  • Highchairs Available

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