Telefono: (+1)5168872425
Indirizzo: 5 Atlantic Ave, Ballycastle, United Kingdom
Città: Ballycastle
Piatti: 28
Recensioni: 1148
Sito Web: https://www.carvel.com/
"I ordered ice cream for me and a co-worker through door dash. We both chose the banana foster and indicated what kind of ice cream we wanted and what topping. My co-worker asked for vanilla soft serve and I specifically wrote chocolate soft serve and put that if it was not available to call me. I received a call a little after I placed the order to be told they didn't have banana fosters (even though it is on their menu) and that they would put everything into a large cup instead. They also said they didn't have caramel which my co-worker wanted. We asked her if we would at least get the bananas since we couldn't get what we ordered (the order came out to about $26.00 with the tax and delivery charge and tip). She informed us that they didn't have bananas either. My co-worker asked about butterscotch which again they said they didn't have. My co-worker agreed to peanut butter and hot fudge instead. Our ice creams were delivered and they were both made with vanilla ice cream and they never put the whip cream or the Bordeaux cherries that I ordered on it either (I don't eat vanilla ice cream). Obviously they never bothered to read what I wrote. I called them and told them that they did not send me what I ordered. They said to have the door dasher return it and they will make me a new one. I told them I would have to pay the delivery charge and order it again on door dash. Even though they offered to pay the delivery charge I was not going to place another order. It's bad enough that they were offering something on Door Dash that they didn't have and didn't have 1/2 the things we asked for, but they could have at least got my order right. I ate the strawberries that were in it and threw out the rest of the ice cream because I do not eat vanilla ice cream. If I could give them negative stars I would. I will never order from them again."
Menu - 28 opzioni
Tutti i prezzi sono stime.
Jake
the ice was great and the staff in the service was excellent
Indirizzo
Recensioni
Angelo
The ice cream was delicious and the staff member working was outstanding.
BillJRyan
I Asked for a Black and White Ice Cream Soda, Despite Having All the Ingredients They Refused to Make an Ice Cream Soda, Because it isn't on the Menu!
MIchele
I called to order a cake today and received excellent customer service from Will. He was helpful, knowledgeable and efficient. I paid in advance and picked up the order. Looks great!
Cassie
The employees weren’t wearing gloves when taking out my ice cream and making the milkshake.The milkshake was runny and not tasteful because it had hard chunks in it. I will not go back there again I recommend the cold stone up the street.
Samantha
I came here to take advantage of the Wednesday BOGO sundae special. It was kind of warm in the store and I felt bad for the employees. It was pretty crowded in such a super small space. But overall, I'd go back again. The ice cream was delicious.
Jay
I called ahead to inquire about their ice cream birthday cake, but the staff seemed clueless. Despite having a display of cakes in a large fridge at the entrance, they were unsure if they even sold cakes. To top it off, I was overcharged $40 for a $17 cake. Skip this place and head to Cold Stone Creamery instead, which is just around the corner.
Hanomag
This restaurant is a complete disaster. They are almost always out of ingredients and consistently mess up orders. I asked for a hamburger and ended up with a tuna sandwich. Additionally, they do not take proper Covid-19 precautions - the bag my food was delivered in was wide open. They need to invest in a stapler. The plastic cap on my drink cup had a giant hole in the top and was not sealed.
Fred
i spend $12 on a stupid vanilla ice cream cup. i ordered it at 6:45 pm....i wanted a chocolate/vanilla swirl cup with pineapple topping....i get 1/2 a cup of just swirl, no pineapple.....and best part is it arrives at 7:37....so basically, i have a $12 bowl of black/white soup!!! NOT HAPPY!!! I highly suggest anybody craving ice cream....DO NOT GET IT FROM THIS INCOMPETENT FACILITY!!!! STAFF SUCKS, ORDER SUCKS, DELIVERY TIME SUCKS!!!
Jodi
I ordered ice cream for me and a co-worker through door dash. We both chose the banana foster and indicated what kind of ice cream we wanted and what topping. My co-worker asked for vanilla soft serve and I specifically wrote chocolate soft serve and put that if it was not available to call me. I received a call a little after I placed the order to be told they didn't have banana fosters (even though it is on their menu) and that they would put everything into a large cup instead. They also said they didn't have caramel which my co-worker wanted. We asked her if we would at least get the bananas since we couldn't get what we ordered (the order came out to about $26.00 with the tax and delive...
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Servizi
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Delivery
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Street Parking
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Accepts Credit Cards
