Telefono: +442030022300,+442030022343,+442088785841
Indirizzo: Hilton London Canary Wharf, Tower Hamlets, United Kingdom
Città: Tower Hamlets
Piatti: 3
Recensioni: 950
"With a group of friends we chose the Cinnamon Restaurant for a bottomless prosecco brunch and it was quite disappointing . The service was pretty slow and we did not feel like the staff was attentive enough especially to refill our glasses. My friends and I get together for a brunch every month and this is the first time we actually had to let the staff know it was time to refill our glasses. The food was correct, but nothing special. There was obviously some miscommunication within the staff. Also, we were served some bread with olive oil and balsamic vinegar and knew by knowledge it was not olive oil at all. It tasted more like sunflower or rapeseed oil. This could have been dangerous if any of us had some allergy to any of these oils. This is not to be mean towards you team but just to let you know you really do have to step your game up as we had strong expectations for the Hilton brand. I believe you can do better to provide the best customer experience. : We do appreciate however your understanding of our complaint and your commercial gesture ."
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