Telefono: +441690710696,+441690710336
Indirizzo: Pentrefoelas Road, LL24 0PN, Conwy, United Kingdom
Città: Conwy
Menu Piatti: 4
Recensioni: 4470
Sito Web: http://www.conwyfalls.com
"My husband I stopped here for lunch. I inquired about gluten free food was asked if I had an allergy or an intolerance. I have Celiac disease which is neither. So, I said an allergy but was happy to eat non GF containing food fully aware kitchen could not guarantee cross contamination. The manager then refused to serve me. I did explain I was happy with the situation she very reluctantly rudely agreed to serve me, but made sure I knew I was not getting whole grain mustard, as people with allergies shouldn 't be served it. I did try to explain whole grain mustard does not contain gluten, but she wasn 't having any of it. I 've never been treated as if I can 't be trusted to make my own food choices before. I suggest the manager receives some customer service training. Doesn 't look as though this is the first time staff here have treated customers with dietary requirements with rudeness either. Very poor experience."
Menu completo - 4 opzioni
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Contorni
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Zuppe
Zuppa Di Pomodoro
супа помодоро е класическа уютна комфортна храна с богати вкусове на зрели домати и деликатен ароматен микс от подправки.
Cibo Americano
subramaniann2018
Wonderful, absolutely spot on Amazing location, wonderful walks around especially the waterfall lovely coffee and cakes.
Indirizzo
Recensioni
Baile1959
Just gorgeous place lovely food, had grandchildren with me and staff where amazing couldn't do enough for us all! Commendable xx
Zigmantė
we had a nice afternoon tea, was just delicious, so much at the price! we had to take a good box home. the scones were the best I ever had. beautiful personal
Voyage733299
We did a takeaway because my husband, a wheelchair user, couldn't access to the upstairs cafe. The best tomato soup I ever had, with a beautiful bread. Sweet potato fries was delicious. It made my day. Thank you for your loving and tender attitude to foods. Visualizza piatti
Eryk
We stopped here on the way back home for some breakfast and had absolutely incredible food and service, the staff were very polite and welcoming and the food was delicious, came out really quick too. Would recommend to anyone and would definitely stop here next time! 10/10!
GeysirGal
When I heard that this place offered gluten free Welsh Rarebit I had to try some. It really was superb and not a bit like expected. Tangy and tasty and plenty of salad and a side of Sweet Potato fries. The cafe itself is in a lovely location with plenty of parking and close to the Falls of the same name.
Claire
Stopped in as we were staying in Benar Cottages down the road (fantastic place). We had a veggie and vegan breakfast which came out quick and hot. The Stokes condiments was a great option, much bigger portions and tasty. Both breakfasts were tasty, the sausages were lovely. We would defo come back again. Visualizza piatti
MikeBirdOnline
Several vegan options on the café 's menu, including the vegan bacon bap I had lovely! The staff are very friendly and helpful, even 'though they were very short staffed due to illness when we visited. Access to the cafe itself is tricky for some disabled people, as it is up half a dozen steps. The toilets are adequate, and accessible to people on crutches. Good car parking.
CatherineVZ
I entered the cafe and waited at the counter while the staff finished serving a couple of people in front of me. Neither member of staff acknowledged me at all until the room was utterly devoid of other customers and they had no other place to look I didn't feel welcome at all. It was 1pm and they had no bara brith or Welsh cakes and just one scone left. The staff member tried to upsell some larger, more expensive cakes to me, but I still felt unwelcome, so I left without ordering anything.
Finola
My husband I stopped here for lunch. I inquired about gluten free food was asked if I had an allergy or an intolerance. I have Celiac disease which is neither. So, I said an allergy but was happy to eat non GF containing food fully aware kitchen could not guarantee cross contamination. The manager then refused to serve me. I did explain I was happy with the situation she very reluctantly rudely agreed to serve me, but made sure I knew I was not getting whole grain mustard, as people with allergies shouldn 't be served it. I did try to explain whole grain mustard does not contain gluten, but she wasn 't having any of it. I 've never been treated as if I can 't be trusted to make my own food c... Visualizza piatti
Categorie
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