Graffiti - Piatti

Whitehouse Lane, Cambridge, United Kingdom, CB3 0GS

🛍 Steak, Cakes, British, European

3.5 💬 1224 Recensioni
Graffiti

Telefono: +441223277977

Indirizzo: Whitehouse Lane, Cambridge, United Kingdom, CB3 0GS

Città: Cambridge

Menu Piatti: 35

Recensioni: 1224

Sito Web: http://www.hotelfelix.co.uk/

"We live in Dorset but my In-Laws live in Cambridge and we have had several great family celebrations at the Felix Hotel, including a wedding last April. Therefore it seemed the perfect place to take my In-Laws to for Christmas lunch this year. I booked early and a few weeks before Christmas I got a phone call from Reception to say they were e-mailing the Christmas Lunch menu to me for us to make our choices. The menu did not arrive, so I telephoned the hotel and they apologised and said they would re-send it. Again, it did not arrive, so I telephoned again to be told that they had sent it, twice, to the wrong address. On Christmas Day we arrived at the restaurant where a young woman, who was walking around with a piece of paper in her hand, looked at me and said Yes? No greeting, no smile, no Happy Christmas, no welcome.We were shown to our table, where we were basically abandoned. After 20 minutes, having not been approached by a member of staff or been offered bread, water, or anything else I sought out the Barman and asked if we could have our 'Welcome Drink ' (as featured on the menu) which he brought to our table. We were then told that as we had not pre-chosen our menu there would be a delay in serving our lunch. I assured the young woman (the unsmiling one who had showed us to our table) that we had indeed e-mailed our menu choices and she then disappeared to look for the e-mail. When the food finally arrived it was delicious but we were left for long periods between courses and served by a variety of waiting staff who, without exception, were curt and clearly would rather have been elsewhere. Finally, when I went to pay the bill, I was given the wrong bill and the same miserable young woman as before was clearly irritated when I questioned it. I wrote to the Manager to express my disappointment with our Christmas experience but have had no acknowledgement from the hotel. Sadly, we will not be returning and would not reccommend it to anyone."

User User

we had a afternoon. the staff was so friendly, even we asked, in the other room. because we have booked 4:30 slot, very quiet. such a relaxed time.

Indirizzo

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Recensioni

User
User

Food was good/average and the restaurant could have been a bit cleaner. The waiter was good too and helpful. Slight problem with the bill at the end which was sorted quickly.


User
User

I was already several times ahead, but oh dears. downhill. only bistro menu available souffle was sloppy, anyway was good, cheese curs very minimal. service bad, friendly, but rather non-existent. pity.


Mike020255
Mike020255

We ordered our food in the bar with a polite and efficient server. We were shown to our table where food came in good time. Well cooked thoughtful food presented and served well. If Im ever back in the area I will call again. Visualizza piatti


User
User

we had a nice evening in graffiti. we often came a lot more often, sometimes with friends it was a popular place for ambiente and eating, and our “Gate to” place where we had to cool. everything that changed when removing all amazing flower ads and reduced the menu to one that is quite similar to a lot of other Cambridge food. we will still come occasionally, but for us the place has lost its magic


JonathanELowe
JonathanELowe

I made a reservation for afternoon tea for 6 people for the following week and was informed that I needed to indicate which version of the tea each guest would prefer. I found it unreasonable to have to make that decision for everyone. It seems that the restaurant does not keep enough food to accommodate all three of their afternoon tea options. I decided to cancel my reservation as I have concerns about their ability to handle any aspect of their service if they cannot manage something as simple as this.


Y5115RCroberts
Y5115RCroberts

My wife and I dined at Graffiti restaurant during our stay at the Felix hotel. The restaurant is small, clean, and reasonably comfortable. However, the service was lacking as there seemed to be insufficient staff. They were friendly but appeared overwhelmed. The quality of the food was also disappointing. While my starter of scallops and belly pork was good, my wife's arancini were mushy. The main course, pollock on a bed of seafood paella, was not up to standard. My pollock was under seasoned while my wife's was overly salty. The seafood paella was unappetizing, resembling a yellow mush. We decided not to stay for dessert or coffee and will not be returning to this restaurant. Visualizza piatti


User
User

I had kept eating here, because my first visit was a disappointment ten years earlier, but I should not have taken care of myself; I was very impressed this time. the service was fast, very polite and inconspicuous; the ambiente of the dining room was very pleasant, without her too much noise and the temperature was good. the food itself was presented beautifully and did not take too long to arrive. While I didn't like the taste of my linguine especially, this was not a reflection of the food itself, but my not know exactly what I wanted to get. it was perfectly cooked and the portions were more than sufficient. my friend enjoyed her eating very much and I suspect that we will be back in the...


CityBoy50
CityBoy50

We have stayed at this hotel and dined at the restaurant on multiple occasions. This time, staying at a Premier Inn across the road, we decided to dine here. The Bistro menu is competitively priced, possibly to attract more diners like us. There were only four other people dining, with two waitstaff (one male and one female). The male waiter seemed inexperienced and did not know how to properly serve guests. He brought us a bottle of wine without checking if we needed help with it, and left the foil edges on the bottle after opening it. He also forgot to provide us with cutlery and did not ask if we were enjoying our food. When my wife didn't like her dish, we had to wait for someone to clea...


Ruth
Ruth

We live in Dorset but my In-Laws live in Cambridge and we have had several great family celebrations at the Felix Hotel, including a wedding last April. Therefore it seemed the perfect place to take my In-Laws to for Christmas lunch this year. I booked early and a few weeks before Christmas I got a phone call from Reception to say they were e-mailing the Christmas Lunch menu to me for us to make our choices. The menu did not arrive, so I telephoned the hotel and they apologised and said they would re-send it. Again, it did not arrive, so I telephoned again to be told that they had sent it, twice, to the wrong address. On Christmas Day we arrived at the restaurant where a young woman, who was... Visualizza piatti

Categorie

  • Steak Assapora tagli pregiati di succulente e tenere bistecche, grigliate alla perfezione. Ogni morso offre un'esplosione di sapore, servita con contorni classici e salse deliziose per migliorare la tua esperienza culinaria.
  • Cakes Una deliziosa selezione di torte con strati ricchi e umidi, realizzate con i migliori ingredienti. Soddisfa la tua voglia di dolci con la nostra varietà di sapori decadenti e creazioni splendidamente decorate. Visualizza piatti
  • British Tradizionale e sostanzioso, il menu britannico offre classici di conforto come fish and chips, succulenti arrosti e torte salate. Riscopri i gusti familiari, amorevolmente realizzati con ricette senza tempo e ingredienti freschi e locali.
  • European Deliziati in un viaggio culinario attraverso l'Europa con il nostro menù sapientemente realizzato, che presenta piatti autentici dalla Francia, Italia, Spagna e oltre, utilizzando gli ingredienti più freschi per portare in vita i sapori tradizionali.

Servizi

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  • Seating
  • Piatti
  • Visa Card
  • Menu
  • Mastercard

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