Greenwoods - Piatti

Had a lovely afternoon tea here. Food was very fresh and tasted great. Choice of coffee and tea. Service: 4 Location: 5 Hotel highlights: Luxury

Loved it had a really good spa day . Was a bit more expensive than we would normally pay but was a special occassion . Rooms: 5 Service: 5 Location: 5

I've been to this hotel for a conference whit my company in July and I've decided to come back for a spa and stay whit my fiance. She was so happy about this hotel. Very close from London, located in a nice village call Stock. Food was great and also the service was outstanding. Would go back again definitely. Rooms: 4 Service: 4 Visualizza piatti

Had on overnight and loved it. Afternoon tea was great, spar lovely and staff could not do enough for you. Would recommend Rooms: Comfortable, mattress was a little odd, sloped off at the side so felt like you were going to roll out of bed! Food drinks: Afternoon tea was lovely Rooms: 4 Service: 5 Location: 5 Hotel highlights: Great view, Romantic, Quiet

I haven't actually stayed here but felt inclined to make a comment. I need a room for three (three ladies) for a Christmas party at the hotel and overnight stay. Was advised it wouldn't be a problem and three in a room would require us a bigger room at £40 extra. On trying to book was told we needed to bring our own third bed!!!!! Was asked if we have a blow up bed we could bring along!!! Won't be booking I'm afraid!

As for the rooms, they are in poor condition and require a deep clean. On the positive side, the food and drinks are of excellent quality; I can't fault them there. However, the spa areas are also in disrepair, with woodwork that is flaking and shower tiles that are dirty, featuring black mold on the grout. Additionally, the showers and tiles in the pool changing rooms have a brown color from rust. The floors are quite dirty as well. Overall, cleanliness is definitely not at a 4-star level—I'd rate it more like 2 or 3 stars. The rooms deserve a 2-star rating. Visualizza piatti

We were warmly welcomed upon arrival, and the staff were very accommodating. The rooms were comfortable and met all our needs. We dined at the restaurant, which had an oddly quiet atmosphere, but the food was outstanding. We also took advantage of the pool and spa facilities. The pool was at a pleasant temperature, and the jacuzzi, sauna, and steam rooms were all in working order. My only complaint was that some guests left their towels on the lounge chairs without actually using them, making it difficult for my group to sit together and relax. The treatments were efficient rather than indulgent, but the relaxation rooms were excellent. Overall, I would definitely consider returning.

Beautiful location, fabulous service and lovely food. Only downfall was a rude restaurant manager with no managerial skills beyond belittling his clearly new and in training staff loudly in front of customers. Ruined the relaxing vibe and was disgusting behaviour on his part. Insulting staff within earshot of customers, making staff cry from their aggressive verbal abuse and causing a scene quite publicly ruined any tranquility we were having. Terrible manager that honestly needs to be fired in my personal opinion. Turning music off in the bar to have the above argument with staff, again only bringing further attention to the conflict. My party all felt awful for the young girls as they were...

We headed straight to the pool and were lucky to find only three sunbeds available. We stayed by the pool until noon since we couldn't access the relaxation rooms. Two of us went for treatments, and I must say, mine was lovely and the therapist was fantastic. However, we had to get dressed again for lunch, which is a bit inconvenient on a spa day, though the lunch itself was really nice. We tried the relaxation rooms again but found no available beds. We returned to the pool, but again, no beds were free. We ended up sitting outside on the available loungers, wrapped in robes and towels, for about 45 minutes. When we checked back at the pool, there were still no beds, but we finally found t... Visualizza piatti