Heavenly Desserts - Piatti

Newgate St, Newcastle upon Tyne, United Kingdom, Newcastle upon Tyne

🛍 Kebab, Seafood, European, Vegetarian

3.7 💬 18 Recensioni

Telefono: +441916030777

Indirizzo: Newgate St, Newcastle Upon Tyne, United Kingdom, Newcastle upon Tyne

Città: Newcastle upon Tyne

Menu Piatti: 35

Recensioni: 18

Sito Web: https://heavenlydesserts.co.uk/

"Additionally, the menus were taken away after we ordered, leading us to ask multiple times for service when we wanted more drinks. We also didn’t receive enough napkins—only two for six people. The cutlery was scattered in the center of the table and there wasn't even enough for everyone, so some had to share a fork for their ice cream. Even though I had made a reservation, the table wasn’t set up properly, which forced the host to rearrange tables. It seemed relatively quiet, so I was surprised by the disorganization. Overall, it was not the experience I had hoped for at Heavenly Desserts."

Menu completo - 35 opzioni

Tutti i prezzi sono stime su Menu.

Dessert

Custard

Milkshake Creations

Chocolate Shots

Crepes

Coppe Supreme

American Waffles...

Colpi Di Nutella/Barone!

Sundaes, Gelato & Mochi

Hot Desserts

Featured Desserts

Popular

Freaky Shakes

Desserti Per Feste

Wok Combinations

Milkshakes & Mocktails

Cake Creations

Little Moons Mochi

Creazioni Speciali

Ben & Jerry's

Luxe Collection

Dessert Del Mese

Just Desserts

User User

overrated

Indirizzo

Mostra Mappa

Recensioni

User
User

they enjoy the gloomy and a great choice, out.


User
User

Amazing service and brilliant food! Highly recommended


User
User

Really lovely place with great staff. Will definitely return when I'm back in newcastle Visualizza piatti


User
User

They had a special selection for the election. I chose the affogato and the gelato, both of which were delicious!


User
User

Good food and lovely presentation, as long as you don’t mind waiting a couple of hour and that is no exaggeration either. Would definitely go back, hopefully their service has improved since this booking.


User
User

Service was very slow. Our waffle was made and sat out on the counter for a while , which was then served to us cold. I told there server and he apologised and made us aware it would be a long wait for a fresh one. He then offered us 25% off the bill. After this, our cookie sundae arrived and was filled with burnt cookie pieces which made it absolutely inedible. Not an enjoyable experience. Visualizza piatti


User
User

The service was exceedingly disappointing. After being seated, we were ignored for more than 20 minutes until a manager finally sent a waiter our way. We placed our food order but then had to wait over an hour for our meals, and our drinks took 35 minutes to arrive. The manager attributed the delays to a new system, but as I observed other orders being served, I found that hard to accept. Eventually, the manager decided to cover our bill due to our unpleasant experience, which was a nice gesture. However, I am quite unsure if I would return a second time.


User
User

Additionally, the menus were taken away after we ordered, leading us to ask multiple times for service when we wanted more drinks. We also didn’t receive enough napkins—only two for six people. The cutlery was scattered in the center of the table and there wasn't even enough for everyone, so some had to share a fork for their ice cream. Even though I had made a reservation, the table wasn’t set up properly, which forced the host to rearrange tables. It seemed relatively quiet, so I was surprised by the disorganization. Overall, it was not the experience I had hoped for at Heavenly Desserts.

Categorie

  • Kebab Assapora i nostri deliziosi kebab, sapientemente grigliati e pieni di gusto. Scegli tra una varietà di carni e spezie vibranti, serviti con contorni freschi. Perfetti per un pasto soddisfacente e saporito.
  • Seafood Immergiti nelle catture più fresche del mare con la nostra selezione di frutti di mare, che offre piatti squisiti preparati con pesce e crostacei di alta qualità. Assapora i sapori dell'oceano in ogni boccone! Visualizza piatti
  • European Deliziati in un viaggio culinario attraverso l'Europa con il nostro menù sapientemente realizzato, che presenta piatti autentici dalla Francia, Italia, Spagna e oltre, utilizzando gli ingredienti più freschi per portare in vita i sapori tradizionali.
  • Vegetarian Goditi la nostra vibrante collezione di piatti vegetariani, realizzati con le verdure più fresche, sapori ricchi e spezie saporite. Gustati un piatto salutare e delizioso che celebra i migliori ingredienti della natura.

Servizi

  • Amex
  • Cafe
  • Piatti
  • Takeout
  • Menu
  • Visa Card

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"The place seems unprofessionally run. The staff all look like they could do with a bath. No overalls are worn and their clothes are all of the type that many would wear to lounge around the house in . Several have longer hair and beards but don’t wear any kitchen p.p.e. The decor is shabby and I wondered what kind of hygiene rating they would have. Although not busy, the staff seemed to be disorganised, falling over eachother and lacking in training. They seemed to handle the food in an inexperienced, clumsy fashion. The only tool I saw being used was a pizza peel for taking the pizza in and out of the oven. On all other occasions the food was handled. I didn’t notice any hand washing or alcohol gel in evidence. The menu is quite limited and uninspiring. 2 of the 6 pizza choices include chicken which Italians would argue is definite no no! All pizzas are reheated to order which eliminates the possibility of customisation. I don’t believe the restaurant would stand out in many European countries, as pizza in general is of a much higher standard than that in the UK. In spite of the above, The basic pizza is excellent in taste (even though it is all re-heated). And for this reason it is worth a visit. Compared to other uk pizza restaurants which are typically serving absolute garbage, the food is way out in front. If you can tolerate the negatives I’m sure you won’t be disappointed with the pizza. However with a bit of effort, this place could be transformed into something truly amazing."