Telefono: +441823792750,+441823279555,+441823284451
Indirizzo: Castle Green, Taunton Deane, United Kingdom
Città: Taunton Deane
Menu Piatti: 7
Recensioni: 5075
Sito Web: https://www.greeneking-pubs.co.uk
"Feel so gutted as this place is usually such a great place to have drinks. Just do not recommend the food. Went here with my partner on a Saturday night. The place was lively as expected so when we got to the bar we asked for our table reservation. We went and sat down. We had to order at the bar which was absolutely fine, think lots of places do that now. When we ordered we were told the cocktail I had asked for was out of stock, not a problem so I chose a different one, then we ordered the steak and bbq chicken but was told the steak was not on the till, luckily i believe it was the chef that served us so they managed to put everything through and we took our seats while grabbing our drinks too. We didn’t have to wait long for the food and as it was Saturday it would have been understandable if we did. What really bothered us however is the state the food arrived to us at and the service following. The bbq chicken looked fine, it was abit cold which was a shame but we aren’t ones to complain so my partner just carried on and ate it. It was only later he discovered the middle of the chicken breast was undercooked and bright pink. I wish I had taken a photo but he refused to touch it then after he’d noticed. The steak I had ordered was asked for ‘medium’ but it was well done, dry, stone cold and chopped up. The only reason I can imagine it had arrived pre cut was the lack of cutlery we were given. When given the food we were told ‘I’ll just get some cutlery, do you want any sauces’ in which we asked for salt and pepper and tomato sauce. We sat for 5 minutes waiting on this while our food got colder and colder only later to see the our server walking around outside assuming on a break. My partner got up to ask again for cutlery in which we were told the kitchen were ‘making some up now’. Another 10 minutes go on and nothing. We were so hungry by this point I had pretty much eaten my meal with my hands. My partner went up to the bar a third time to ask for cutlery as he didn’t want to get bbq sauce all over him in which the poor bartender had to grab some quickly. We didn’t bother with sauces in the end and after the pink chicken my partner just wanted to leave. We both did. During all of this aswell we were seeing other customers being served fries and snacks WITH cutlery and sauces. It was so disappointing as we had reserved this table for an occasion and were really let down. I understand Saturdays are busy but with that level of service on meals I would just stick to serving drinks and snacks. Don’t bother offering a food menu. To top it off my partner ended up getting food poisoning and spending the next day in bed with a sick bucket. Never had such a bad experience."
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