Telefono: +441425270924,+441202093377
Indirizzo: Rothesay Drive,, Christchurch, United Kingdom
Città: Christchurch
Menu Piatti: 6
Recensioni: 796
Sito Web: https://www.highcliffecastle.co.uk
"Lovely setting and looked forward to some Cream Tea and Scones on the beautiful lawns with my family Had a mix of Teas and Coffees which I can only describe as just okay for the price charged No sugars offered or supplied and one very small milk container that just about serviced one of us The Scones were Rock Hard and were replaced with an Iced cake which in fairness was quite nice? What I find really disappointing is that we can all accept that things can go wrong but it's how you deal with them that I look for? I felt so sorry for the young trainee staff on the front line as when ourselves and other customers were complaining the older and more mature (Managers) kept their heads bowed and ignored all eye and verbal contact in the hope I suspect we would just go away? There was also a lovely young waitress dressed all in black servicing the outside eating area who was a credit and couldnt be more helpful and a few more like her would be a step in the right direction? Front of House needs to get itself organised Currently have 5/6 Staff all rushing around going nowhere? Service very slow as well"
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