Telefono: +441258830083
Indirizzo: Home Farm, Tarrant Gunville, North Dorset, United Kingdom
Città: North Dorset
Piatti: 3
Recensioni: 182
"I was really looking forward to having breakfast here, so I drove twenty minutes to get there in time to sample their breakfast menu. The location is gorgeous, the setting lovely I sat outside with chickens and goats in the field next to me, and the staff who greeted me were wonderful. I ordered something to eat and had a delicious coffee and orange juice and waited for my dish (avocado on toast with bacon and poached eggs. to arrive. It didn 't take long, but when it arrived I noticed it had quite a lot of balsamic vinegar all over the top. I tried to enjoy it, but the taste was so strong it obliterated everything else. I hate complaining, but it had made the meal, for me, inedible. I gently and kindly explained and the lovely staff member went to talk to someone. A few minutes later I hear someone say quite loudly as if they were really annoyed... 'Where is she?? ' A woman (the owner came out and I stood up to greet her and said hello. She then proceeded to tell me that the balsamic vinegar 'made ' the meal and was what made it taste nice, and that in five years no one had ever complained. I was basically made to feel like a mad person for not agreeing that balsamic vinegar is the best thing ever. She angrily declared it was not her fault. She was rude and dismissive and I felt really upset. She reluctantly said she would cook it all from scratch again but it would be at least another half an hour, but by then I felt it was probably best to just go. She was pretty miffed that I dared ask for a refund, and walked off. It doesn 't matter whether balsamic vinegar is the best thing ever or not, (I think it is an acquired taste, and a strong one at that, so not everyone is going to like it, despite what the owner thinks... if it had been listed on the menu, I would have had a choice. But it wasn 't. I didn 't get breakfast, and I still feel upset to have been made to feel so terrible for something that wasn 't my fault either. This place is lovely, and the quality of the ingredients is clearly good, and the staff are really lovely and helpful (they are a credit to the business but the menu needs to be clearer, and if a customer dares to 'complain ' the owner needs to listen to them rather than invalidating what they say and getting annoyed. Perhaps she was having a bad day, it happens. I wish them all the best and thanks for a lovely coffee, but I won 't be back."
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