Telefono: (+44)2085460073
Indirizzo: 1st Floor, John Lewis, Wood St, Kingston Upon Thames KT1 1TE, United Kingdom, Surbiton
Città: Surbiton
Piatti: 35
Recensioni: 27
Sito Web: http://rossopomodoro.co.uk/contact-us/
"we came in as we had a buy, get a free cream tee pass through the john Lewis Card app. After we had ordered ourselves and sat down, it took about 15 minutes until our tee was brought over us, what we thought was one, but when it was a Sunday afternoon and we reasonably understood. we thought the skorn would follow, but they didn't, in that we waited another 15/20 minutes and nothing came. our table was right next to the counter so we could see that many drinks/kissen/mice are placed on tablets and brought to other tables. we asked one of the servers if we could have the rest of our order, because he had not all come, she said (without apology offered) and checked our table number before she went back behind the counter. but nothing came back and after another 10 minutes we had enough and had to go as we needed to be elsewhere. we went and asked if we could have a refund because it was ridiculous that we would wait for over 45 minutes until a cake is placed on a plate. the dame at the time was the one who had taken our order and we asked where our food was when she passed, but she still looked out that we were angry! she went and got someone else, I guess her manager, who then told us that we could not have a refund because we used a voucher and included our ordering a free article. why that meant that we could not get a refund that I don't know, we didn't ask for the money for two things, just for those we paid. they said the best they could do was give us the objects, and within less than a minute they were piled. Amazing that it could be done so quickly, considering how long we had originally waited! I can't say if the actual cakes were good or not because we had to go somewhere else this afternoon, so they had to be left in a warm car for several hours and until we came home, the pots of the cream had to be thrown away and they had dried out."
Menu - 35 opzioni
Tutti i prezzi sono stime.
TheGreat
Nice bright Italian restaurant. Lovely service. Pasta was Al dente. Very good but sauce a bit sweet.
Indirizzo
Recensioni
AmandaF
Mother's Day review: Overall, it was a pleasant experience, although there were a few children crying, which the restaurant can't really control. Extras felt pricey, like the bread, and I found the over £5 charge for non-alcoholic beer to be a bit steep.
User
I enjoyed afternoon tea and found the staff to be extremely friendly. The tea, cakes, and sandwiches were of high quality. The scones were delightful—warm and served with jam and cream. I highly recommend this place for afternoon tea! Overall, it was a very pleasant experience.
User
The restaurant is located on the 4th floor in the kids' section. If you're looking for a place to relax with your baby, I highly recommend this spot. They have comfortable seating and a small shop. The staff was friendly, and there is a wide variety of brunch dishes to choose from!
User
Regrettably, despite receiving recommendations, this experience was a major letdown. While the pizzas were reportedly decent, the Carbonara was far from traditional and lacked flavor. The bill was exorbitant given what we ordered, and it was so chilly inside that we had to eat in our coats.
User
We both ordered pancakes with bacon, and based on the fact they were close to £10 each, we were expecting a good meal. What arrived was 3 small, thin pancakes and some tiny streaks of the thinnest most tasteless bacon. We both left hungry and I went to greggs after for a sausage roll to help fill me up. Better taste, more filling and 10% of the price. Will not be going again. Nothing against the service but unfortunately, the food should bring the rating down to negative stars.
User
The restaurant has a lovely atmosphere that’s perfect for a relaxed outing. However, the service left much to be desired. The waitstaff, particularly the girl who brought our coffee, seemed indifferent and placed our drinks on a dirty table. When we asked her to clean it up, she gave us a long sigh before eventually doing so, but left napkins on the wet spot afterward. Overall, we noticed that other staff members were friendlier, but the overall experience was mixed. Despite this, I would consider returning, though the service really could be improved.
MonktonLane
A very disappointing trip. We have visited the restaurant t before and were very impressed however this visit was very different. The staff seemed frantic and after being served starters we then waited an hour for our pizza. Having been constantly told we were next when the pizzas did arrive we were informed that their system had gone down why not just tell us that. Pizzas seemed rushed, soggy and uninspiring. A free glass of wine and a bottle of Coke couldn’t make up for it. Also, why serve our 3 year old her pizza 2 minutes after her starter arrived?! We will return but in the hope that this was a one off.
Lunchlady
I was quite disappointed to discover that the restaurant had a new, very limited menu that was different from the one displayed on their website. There were also no monthly specials available. I didn't find anything that appealed to me, so I ordered the spaghetti carbonara, which turned out to be extremely salty. My companions were satisfied with their choices, although they noted that the portion sizes were small. On the positive side, the service was excellent. The waitress even offered to have the chef prepare another dish for me, but I declined her kind offer. To our surprise, she treated us to our coffees for free!
User
we came in as we had a buy, get a free cream tee pass through the john Lewis Card app. After we had ordered ourselves and sat down, it took about 15 minutes until our tee was brought over us, what we thought was one, but when it was a Sunday afternoon and we reasonably understood. we thought the skorn would follow, but they didn't, in that we waited another 15/20 minutes and nothing came. our table was right next to the counter so we could see that many drinks/kissen/mice are placed on tablets and brought to other tables. we asked one of the servers if we could have the rest of our order, because he had not all come, she said (without apology offered) and checked our table number before she...
Categorie
-
Tea Esplora la nostra selezione di tè lenitivi, offrendo miscele sia classiche che esotiche. Perfettamente infusi per risvegliare i tuoi sensi, concediti la nostra gamma per un momento di tranquillità e sapore in ogni sorso.
-
Pizza Immergiti nelle nostre pizze perfettamente cotte, realizzate con impasto fatto a mano, salsa di pomodoro ricca e una miscela di formaggi gourmet. Ogni fetta esplode con condimenti freschi, garantendo un boccone delizioso ogni volta.
-
Cafés Affascinanti caffetterie che offrono una varietà di caffè e tè appena preparati, insieme a spuntini leggeri, prodotti da forno e dessert. Perfette per un risveglio mattutino o una pausa pomeridiana in un'atmosfera accogliente.
-
Coffee Assapora la nostra selezione di caffè sapientemente preparati, dai ricchi espressi ai cremosi cappuccini. Che tu abbia bisogno di una carica mattutina o di un sorso rilassato, le nostre opzioni di caffè promettono calore e comfort in ogni tazza.
Servizi
-
Visa Card
-
Mastercard
