Ice Slice At The Kiln

26 West St, Swadlincote, United Kingdom

🛍 Cafés, Kebab, Mexican, Seafood

4.5 💬 2315 Recensioni

Telefono: +441283480050

Indirizzo: 26 West St, Swadlincote, United Kingdom

Città: Swadlincote

Menu Piatti: 6

Recensioni: 2315

Sito Web: http://iceandslice.co.uk/

"Real shame the food is good but lack of service, no management. Out of 21 dish's orders only 15 made it to the table. For my mums birthday . Another member of staff on a jolly (entertaining a table, plying them with drinks and god know what else) more like a night club than a restaurant/bar a real real shame to see this happen to a lovely place .... as business owner myself, I tried to help .. and feel sorry for the existing staff.. as no direction... and communication was given until things went wrong they Need to be one step ahead, and to understand less is more (not over booking the place). If it comes to the number of members of the public that come in. You got some staff that are awesome and should be mangering the restaurant, not the new owners that we saw tonight. It's real shame as we tried to help by either coming in early for our booking 30 min early for the booking as we were ask to help as there had a booking in for 30 for 40 birthday party when we had phone call from the uncle which was superb and explain and wanting to help yo get them more bookings. We didn't get the food on the table, especially when it was advised for us to come in early . When we booked 1 month before . When you have members of staff entertaining on the table next to you on their mobile phone and up and down going to toilet with other people that there are entertaining with and drinking alcohol and other substances . Then, party of 30 coming, I'm filling the venue and crowding existing diners and the member staff entertaining, bringing in more friends drinking and partying still. Especially when we have not either had a full meal. It's really shame as blame goes to entertaining going on next to us, and no understanding members of their team there said with managerment allowing more people to come up.. a real real real when I took this to management one of the managers told us to f off!!! Please learn from this and sort it out. As all of this is preventable Service: Dine in Meal type: Dinner Price per person: £20–30 Food: 5 Service: 2 Atmosphere: 2"

Menu completo - 6 opzioni

Tutti i prezzi sono stime su Menu.

Dessert

Pizza

Ali Di Pollo

Pollo

Luke Luke

Price per person: £30–40 Food: 5 Service: 5 Atmosphere: 5

Indirizzo

Mostra Mappa

Recensioni

Jackie
Jackie

Lovely food. Quick service. Love this place Service: Dine in Meal type: Lunch Price per person: £20–30 Food: 5 Service: 5 Atmosphere: 5


Jess
Jess

Absolutely incredible food, staff are wonderful, would highly recommend Service: Dine in Meal type: Dinner Price per person: £10–20 Food: 5 Service: 5 Atmosphere: 5


Barry
Barry

With a group of seven. A very busy Saturday evening. But service was quick and friendly. The food is very good. Service: Dine in Meal type: Dinner Price per person: £30–40 Food: 5 Service: 5 Atmosphere: 5 Visualizza piatti


Paulina
Paulina

One of the best places in Swadlincote to go! Tasty food and cider. I love decor and music. Polite staff however little bit slow. We waited a while for our bill, but we didn't mind it as we weren't in a rush. Food: 5 Service: 4 Atmosphere: 4


Alexis
Alexis

Bekah was perfect!! Lovely service and the quick check backs on the bottomless brunch cocktails kept the drinks coming!! Food was lovely and broad choice of cocktails , along with the fact she took song recommendation and made chat with us with the bday boy! def recommend for any event or even a night out xx Service: Dine in Meal type: Dinner Price per person: £30–40 Food: 5 Service: 5 Atmosphere: 5


Jay
Jay

Food was brilliant and this was topped off with the incredibly helpful and attentive staff. A select menu that still gives a great variety to choose from. A fun, friendly and modern, uplifting yet homely vibe throughout. The staff here certainly add hugely to the experience. Service: Dine in Meal type: Dinner Price per person: £60–70 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Chicken Wings Visualizza piatti


Grace
Grace

went to Ice and a Slice for the first time last night, not realising it had changed hands. we had a brilliant night, the magician (Eddie Young) was brilliant and the food was great! really great atmosphere and lovely service, will definitely going back soon! Vegetarian options: a few good veggie options! I had goats cheese pizza and it was GORGEOUS Service: Dine in Meal type: Dinner Price per person: £20–30 Food: 5 Service: 5 Atmosphere: 5 Recommendation for vegetarians: Somewhat recommend Vegetarian offerings: Clearly labelled vegetarian dishes


John
John

New management are a shambles. Couldn’t get all food out on time for a large party. Missed off food and was very disorganised. Booked a party here and the room wasn’t ready it had customers eating while we were setting up. During our event they let randoms sit in our section and they were very stuck and tried to start a fight. Overall really bad service, management and organisation. They have cancelled booking last minute for parties, weddings and it’s not good enough. They just don’t care to be honest. When food arrives it’s of a good standard. So all in all they have a good chef with lousy management. Service: Dine in Meal type: Dinner Price per person: £40–50 Food: 2 Service: 1 Atmosphere...


Michelle
Michelle

Real shame the food is good but lack of service, no management. Out of 21 dish's orders only 15 made it to the table. For my mums birthday . Another member of staff on a jolly (entertaining a table, plying them with drinks and god know what else) more like a night club than a restaurant/bar a real real shame to see this happen to a lovely place .... as business owner myself, I tried to help .. and feel sorry for the existing staff.. as no direction... and communication was given until things went wrong they Need to be one step ahead, and to understand less is more (not over booking the place). If it comes to the number of members of the public that come in. You got some staff that are awesom... Visualizza piatti

Categorie

  • Cafés Affascinanti caffetterie che offrono una varietà di caffè e tè appena preparati, insieme a spuntini leggeri, prodotti da forno e dessert. Perfette per un risveglio mattutino o una pausa pomeridiana in un'atmosfera accogliente.
  • Kebab Assapora i nostri deliziosi kebab, sapientemente grigliati e pieni di gusto. Scegli tra una varietà di carni e spezie vibranti, serviti con contorni freschi. Perfetti per un pasto soddisfacente e saporito. Visualizza piatti
  • Mexican Autentici sapori messicani ti aspettano con fajitas sfrigolanti, tacos saporiti, enchiladas piccanti e guacamole fresco, tutti realizzati con ricche spezie tradizionali e serviti con contorni vivaci. Goditi una fiesta nel tuo piatto!
  • Seafood Immergiti nelle catture più fresche del mare con la nostra selezione di frutti di mare, che offre piatti squisiti preparati con pesce e crostacei di alta qualità. Assapora i sapori dell'oceano in ogni boccone!

Servizi

  • Takeout
  • Delivery
  • Piatti
  • Parking Area
  • Menu
  • Wheelchair Accessible

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