Telefono: +441782776933
Indirizzo: 45 Liverpool Rd, Newcastle-under-Lyme, United Kingdom, ST7 1AD, NEWCASTLE-UNDER-LYME
Città: NEWCASTLE-UNDER-LYME
Menu Piatti: 9
Recensioni: 184
Sito Web: https://the-joyous-feast.business.site/?utm_source=gmb&utm_medium=referral
"I ordered food through a food delivery app, but after paying I received a notification saying that deliveries were suspended. I called the restaurant to offer to pick up my order, but the person I spoke to explained that they only had one delivery driver and were only delivering locally (I live in Audley, so I'm not sure how far he considered 'local' to be). I placed my order at 4:30pm so I thought I had given them plenty of time. However, the person on the phone told me they already had 10 orders to deliver and were busy. I told them I was not in a rush and asked if I could come and collect my order, but they refused and rudely stated that they only delivered locally. I suggested meeting the delivery driver somewhere closer to me, but they were still very rude and aggressive. It seemed like they only wanted to select customers themselves and were not willing to compromise, even when given alternative options. They mentioned that the refund would take 3-5 days to process (probably longer due to the bank holiday). My order was close to £40. Needless to say, I will not be ordering from there again."
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