Indirizzo: P.za Di S. Giovanni Della Malva, 2, Rome, Italy
Città: Rom
Piatti: 13
Recensioni: 744
Sito Web: http://mammostreetfood.wixsite.com/mammostreetfood
"Food was great. Unfortunately the service is subpar. I asked at the cashier for a Beyond Sausage and the person told me “oh you have to tell me the number, I don’t remember all the names”, so I told them the number on the menu. Their menu is structured in a way that more than one item share the same number on the menu and for that given reason they gave me a wrong item. When I politely told them the item wasn’t the one I asked for the person was extremely rude telling me “what should I do with it?” and I should be more specific (even if I asked the item by its name before). When asking for the price difference the answer once again was given in a disrespectful manner. The situation could be easily handled with politeness, it was a simple misunderstanding, no need to be rude or aggressive by no means. In the end they brought the wrong item again (a Beyond Burger). I decided to let go and ate it anyway because I didn’t want to deal with the rudeness of the cashier once again. Improvement suggestion: use different numbers for different items in the menu. Service: Dine in Meal type: Lunch Price per person: €10–20 Food: 4 Service: 1 Atmosphere: 4"
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