Mr Pizza - Piatti

Went to the wrong address, late over 30 mins, food was good but cold... spoke to manager, didn’t offer any refund or and word of asking if I would like my food replaced with something warm...

The customer service at this restaurant was absolutely terrible. Don't bother going if you don't want to be treated poorly. One of the staff members even hung up on me during a conversation. Just ridiculous.

Ordered online and it said 53 minutes. After waiting for about a hour and half, I phoned up. I could here them say to someone that they made my order ages ago. Anyway it turned up late and was cold and to top it off it was wrong. Very disappointed. Visualizza piatti

Come in for a take out, great hospitality and service from a young chap called Adnan. I was stuck for choice so he recommended the cheese burger. Recieved my food on time and it was absolutely deliciouse. Deffo will be back!. Highly recommend this place to redditch pizza and burger lovers.

I always request small modifications to my pizza and they always make them for me. The food is typically brought out earlier than expected and tastes absolutely delicious! The buy one get one free offer on pizzas makes indulging so much simpler. Thank you to Mr. Pizza for consistently satisfying my cravings for takeout.

I ordered from Just Eat and my delivery arrived over 30 minutes late, despite speaking to the driver four times. The staff at the restaurant were rude, but not as rude as the delivery driver who became angry, aggressive, and swore when proven wrong. This kind of service is not acceptable. Despite waiting for an hour and having to reheat the pizza, I would say the food was just okay. I would not recommend this restaurant. Visualizza piatti

I placed my order at 12 midday for a 2pm delivery for food because I knew my lunch break was at 2pm, the restaurant was listed as open from 12.30. at 2.15pm my food had not arrived I phoned the restaurant he said it will be there anytime between 2pm and 3pm but can't say when I WILL NOT ORDER FROM HERE AGAIN VERY POOR CUSTOMER SERVICE ORDER 2 HOURS IN ADVANCE AND ITS STILL AN HOUR LATE. 3PM food arrives drinks are missing im told were too busy to replace it.

I ordered a medium pizza on Wednesday evening, I was told I could have a free one over the phone I questioned the price. Ten pounds I was told. Checked my bank this evening and they took £13.98. Fuming I have called them bloke who answered the phone went to ask someone and I overheard them talking and laughing!! Came back said sorry nothing we can do as it was a new employee!!! I am never using them again. It seems place has changed hands and I used Mr Pizza for many years : Lost 1 loyal customer after the call tonight!! The pizza was ok I suppose not brilliant! .

food is usually good, I realised I put the wrong address on so I called the store to tell them the address is wrong and that I’m at work not at home. I ordered at 01:30, at 02:20 the delivery driver was knocking on the door at my house!!! waking up my whole family!! after realising I wasn’t there he called my phone and asked me where I was, I tried to explain but he barely spoke English, I ended up having to text him my location which is only 3 miles away from my house... at 02:50 delivery driver finally turns up with my cold food... I call the store and speak to someone who said he was the owner, he said he was sorry and will speak to the driver... that’s it... no word of a refund or an off... Visualizza piatti