Pizza Express - Piatti

We have been to the pizza express several times at South Mimms and been really impressed with the service. I am gluten free and lactose intolerant and the staff are always so careful to check everything with me. The service is efficient and the staff are lovely! Thank you!

I ate here last night because the hotel where I was staying had a closed kitchen. The restaurant was empty when I arrived, so I was seated promptly. The food was alright, but the lager at nearly £8 a bottle was outrageous. I was able to get a discount through the app, so overall not too bad.

I had to wait approximately 10 minutes after I had decided what I wanted to get served then when the pizza arrived, I'll be honest it was an anorexia pizza, the amount of ingredients were at least disappointing. I'm not a big pizza eater now I remember why. I have included a picture, do you agree? Up to you obviously but very disappointed. Visualizza piatti

The service at this restaurant was exceptional, with friendly young women providing top-notch customer service. Even though one of the servers seemed upset, she still did an outstanding job. However, the chef appeared to be rude and annoyed with the staff. Furthermore, I noticed her repeatedly removing her hair net while cooking, which ultimately led to me finding a hair in my pizza.

Monday 7PM, waited six minutes to even be acknowledged by staff, even though frequent glances at the queue by the door. Told eventually a 40 min wait for food even with five staff and nly 15 covers on the go. Looks like the staff just don't wish to work any more. I'm a frequent traveller but this would have been my first time in this new Pizza Express. Will they complain in January when they can't pay the bills? You bet they will. AVOID.

I visited this restaurant years ago whilst stopping at the Ramada and decided to try it again to see if it had improved. Sadly not. The customer experience here is shocking. I entered and was left stood at the reception desk for probably ten minutes even though they saw me come in. Finally a young chap came over and got me seated and left me with a menu. A full 20 minutes passed before he came back over even though there was probably only a dozen people untie restaurant. The pizza was pretty good when it finally arrived but no large bottles of beer and the service was shockingly slow. I had to go upto the till to pay as I was tired of being seated and ignored. Visualizza piatti

We arrived at 6:50 pm tonight and didn't leave until after 8:30 pm. The service at this restaurant has seriously deteriorated. Our previous complaint was ignored by the management and no improvements have been made since Valentine's Day earlier this year. It's disappointing, especially since our nearest branch is in Hertford. We were greeted and informed that some items on the menu were not available. However, we were then left waiting for 20 minutes without any waiter service. Our starters took over half an hour to arrive, and we had to wait over 20 minutes for our main courses. One couple was trying to get their bill, another group behind us became so impatient that they ended up ordering...

We arrived at this restaurant at 9pm on a Friday after a long drive from Yorkshire. Since we were staying at the Ramada hotel, we decided to forgo the usual takeaway and opted for a proper sit-down meal with our elderly parents and a bottle of wine. However, upon entering, we were informed that the restaurant was closing and that we could only order takeaway. We asked if we could bring the food to the bar next door, and were initially told it was okay. But when we tried to enjoy our meal in the bar, we were told that we couldn't eat there. This led us to the service area canteen, where we had to settle for fizzy pop as there were no other drink options available. The pizzas we ordered were a...

Wow. What an experience. We were really looking forward to a meal out and we’re staying in the hotel next door. We entered and it took around 5 minutes for someone to seat us despite it being quiet with lots of members of staff on. We waited a relatively long time for someone to take our order but we were fine with the wait. However, 30 minutes passed and we were still waiting. Our starters then arrived, calamari with no dip or garnish so we asked for some dressing. The garlic bread starter was noticeably burnt and we were still waiting for a dough balls. The dough balls arrived around 10 minutes later and were completely cold. I politely went to the counter with the burnt garlic bread and c... Visualizza piatti