Telefono: +441935812455
Indirizzo: Half Moon Street, West Dorset, United Kingdom, DT9 3LN
Città: West Dorset
Menu Piatti: 10
Recensioni: 1192
Sito Web: http://www.rajpootsherborne.co.uk
"I have been to this restaurant many times and always had a pleasant experience but last night my family were treated appalling by rude arrogant staff. We had not booked and arrived at about seven pm I thin I was recognised as I’d been many times before with my son, it was not full but we were asked to sit in front of the bar where takeaways were picked up and suggested the side room. Service was slow but we eventually got drinks and then eventually were asked if we wanted popadoms, we did and the waiter shot off before we found order mains and disappeared they eventually arrived and were good but we had been unable to order our main course. After a long wait after the popadoms we got to order and then the waiting really started we were totally ignored and saw no one for at least an hour when trying after a long wait to go to the bar to get more water and more drinks I was ignored. I appreciate the waiter was on the phone but afterwards disappeared. Meanwhile loads of takeaways were picked up and kept being brought out of the kitchen. Why take our business if too busy to actually serve us. I did after an hour ask if the food was coming as we had a 12 year old with us we’re getting tired and the wait ridiculous. I wax told ‘coming soon ‘ no apology no pleasantness, on the contrary the waiter seemed to go out of his way all night to be rude to us. Not once did anyone in all the time we sat there just come and apologise or ask if we were ok or needed more drinks etc most of us drinking water so just a jug refill when the food eventually came it was dumped down without a word not even to say what was what. The vindaloo was not authentically hot as I had asked it to be. My son has had it many times before there and the staff know and as I asked he does enjoy it properly spiced instead of made mild. We just wanted to eat and pay. The only time the waiter spoke to us was to tell me sister that she should leave either 15perceny tip or 12 etc he didn’t even ask if we had enjoyed our meal or apologise for how long it had taken. Just asked for a tip. Mr sister is a generous tipper but for probably the first time in her life didn’t want to tip just rudeness throughout the night that had ruined a meal that was close to £200 as there were six of us. She tried to compromise as she was embarrassed at the waiter telling her to tip and said she would round it up. The waiter became even more surly and told her not to bother. We left. No goodnight no thank you from the staff just what seemed to be either sneery silence or contempt and indifference. I had not seen that waiter before but I was embarrassed to have recommended it to me family. The good was good but the rudeness so appalling I would never go again and advise others to think twice they clearly couldn’t care less about their customers in the restaurant only getting the takeaways out the door. I rarely write reviews and have only ever written positive ones but it was appalling. My son was so upset as previously he has loved chatting to the staff and having them be impressed he can eat a vindaloo and now is confused as to why the man hated us so much and was so rude to him and his family"
Menu completo - 10 opzioni
Tutti i prezzi sono stime su Menu.
Indiano
Frutti Di Mare
Gamberetto
Gamberetti freschi delicatamente cotti in salsa al limone e aglio, serviti su un letto di rucola croccante.
Pollo
Kate
Great food, good portions friendly service : thank you.
Indirizzo
Recensioni
Elena
Loved the vegetarian dishes, very tasty . Excellent service.
Jim
Avoid ! Awful service and average food. Very overpriced. I’d rather go hungry
Isabella
First visit great place to visit hence 5 stars. I will definitely be returning again. Visualizza piatti
M
A great traditional curry house. Extensive menu with plenty to chose from and at a reasonable price. Definitely worth a visit.
Samantha
Fantastic food very tasty Very friendly staff Excellent customer service Felt very welcome as a family Busy with diners and take away orders this is the second time my family have been since we moved to nearby Shaftesbury and would thoroughly recommend anybody wanting Indian tandoori cuisine
Jalal
This Indian restaurant is absolutely fantastic and I can't praise it enough. The appetizers are perfectly seasoned and the curries are delicious. The prices are quite reasonable and you definitely get your money's worth. On top of that, the customer service is exceptional. I highly recommend this place! Visualizza piatti
David
Dined in, six people total, August 2023. We had to wait an inordinate amount of time for our main course to arrive (on a not so busy Monday evening) with no explanation, apology or positive gesture whatsover. We noticed they seemed to prioritise takeaway orders over dine in customers. The guy with the square glasses that served us was arrogant, bordering on rude actually. He even had the audacity to ask for a 10 to 15% tip when handling the bill payment! Unbelievable! Whilst the food was fine, the service was absolutely apalling therefore we will never return.
Andrew
Last Friday night we decided to order from this takeaway, as we have done on many occasions. However, on this occasion when I took a mouthful of my chicken jalfrezi, I felt something quite strange on my tongue. I spat this out immediately, to find only what i could describe as a cooked mouse!!!!! I rang the takeaway (not for a replacement, as I will never order from them again!! to speak to them about getting a refund or some kind of acknowledgment, only to be hurled abuse down the phone!! In my 40 years of visiting restaurants and ordering takeaways, I have never received such denial and rudeness when ever I've complained....Not that I've ever found a mouse in my food before!!!! They made m...
lornasiddall
I have been to this restaurant many times and always had a pleasant experience but last night my family were treated appalling by rude arrogant staff. We had not booked and arrived at about seven pm I thin I was recognised as I’d been many times before with my son, it was not full but we were asked to sit in front of the bar where takeaways were picked up and suggested the side room. Service was slow but we eventually got drinks and then eventually were asked if we wanted popadoms, we did and the waiter shot off before we found order mains and disappeared they eventually arrived and were good but we had been unable to order our main course. After a long wait after the popadoms we got to orde... Visualizza piatti
West Dorset
West Dorset, Regno Unito, offre paesaggi rurali pittoreschi, città storiche e la Costa Giurassica. I cibi locali tipici includono la torta di mele Dorset, il formaggio Blue Vinny e frutti di mare come lo sgombro e l'aragosta.
Categorie
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Fish Deliziatevi con i nostri prelibati piatti di pesce, realizzati con il pescato fresco del giorno. Dai preferiti alla griglia agli stufati saporiti, il nostro menu celebra la ricchezza dell'oceano con sapori che soddisfano ogni palato.
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Asian Vivi un viaggio culinario attraverso l'Asia con il nostro menu variegato. Dai sapori piccanti del curry tailandese all'umami saporito del sushi giapponese, offriamo una vasta gamma di piatti che celebrano la cucina asiatica autentica. Visualizza piatti
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Indian Scopri i sapori vibranti dell'India con i nostri piatti autentici realizzati con spezie aromatiche, ingredienti freschi e ricette tradizionali, offrendo un ricco arazzo di sapori ad ogni boccone appetitoso.
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Vegetarian Goditi la nostra vibrante collezione di piatti vegetariani, realizzati con le verdure più fresche, sapori ricchi e spezie saporite. Gustati un piatto salutare e delizioso che celebra i migliori ingredienti della natura.
Servizi
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Takeout
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Seating
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Mastercard
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Reservations
