Slug Lettuce - Piatti

Westminster House 11 Portland Street, Manchester I-M1 3HU, United Kingdom

🛍 Pub, Drinks, European, Breakfast

3.5 💬 2921 Recensioni
Slug Lettuce

Telefono: +441612370631

Indirizzo: Westminster House 11 Portland Street, Manchester I-M1 3HU, United Kingdom

Città: Manchester

Menu Piatti: 35

Recensioni: 2921

Sito Web: https://www.slugandlettuce.co.uk/manchester-piccadilly?utm_source=gmb&utm_medium=organic&utm_campaign=homepage

"Then, a man named Dan approached us and rudely placed a 'reserved' sign on our table, saying, "We need this table at 4 PM." When I pointed out we had about 50 minutes left, he responded in a rather condescending manner. I assured him that if we had our food by then, it wouldn't be a problem since we planned to eat and leave, not stay for drinks. Meanwhile, I noticed that a similarly sized table next to us was reserved for 3:30 PM and decorated with Pride accessories. At 3:45 PM, a female waitress approached our table and insisted that we needed to leave. I explained that we had ordered food that hadn’t arrived yet and were still enjoying our drinks. Dan returned, still with an unpleasant attitude, and reiterated that they needed our table due to a booking. I informed him that we were not leaving because we were still waiting for our food. He continued to be rude, asking me what he was supposed to do about the booking. I pointed out that we had already ordered food and that it wasn't our fault if they hadn’t managed their reservations properly; you can’t just slap a reserved sign on a table and expect us to leave. He then told me, "I'll refund your food order," which was completely unacceptable. The entire exchange was uncomfortable, with my daughter witnessing the rude behavior and false statements from Dan, such as him claiming that "upstairs is for bookings only," which was simply not true. I suggested that they could seat the reservation at the table next to us that was still unoccupied, even though it was past the booking time. After walking away, he soon returned to request the reservation card, which I passed to him. He then replaced the reservation card at the next table with our 4 PM booking card. It was that simple. This whole altercation was unnecessary and really put a damper on what was meant to be a celebratory day for me and my daughter. I genuinely believe that Dan needs additional training on handling reservations and understanding that paying customers have the right to occupy a table until their food has been served. We shouldn't have to endure such a hostile experience."

Menu completo - 35 opzioni

Tutti i prezzi sono stime su Menu.

Dessert

Portate Principali

Panini

Antipasti

Aggiunte Alimentari

Insalate

Sandwich Aperti

Sharers

Piccoli Piatti

Pollo

Hamburger

Piatti Di Pesce

Extra

Pranzo

Burger Toppers

Piatti A La Carte

Indiano

Piatti A Base Di Uova

Cibo Americano

Delizie Da Brunch

Speciale

User User

Our waiter was amazing, providing beautiful service and treating us with a smile all night.

Indirizzo

Mostra Mappa

Recensioni

Elle
Elle

Absolutely loved our bottomless brunch. Leah made us feel really welcome was so quick efficient. Such a lovely girl most definitely will be back! :


User
User

The customer service was quite poor, with no clear instructions provided. The drinks and food were just mediocre. The only highlights were the decoration and the music, which were enjoyable.


Chrysostomos
Chrysostomos

Had lunch, tasty food, friendly staff. Revisited the place on a Saturday night but refused entry because one of us did not carry a hard copy of their ID, although very clearly over 21 years old. Disappointed... Visualizza piatti


LAURA
LAURA

This is a cozy and budget-friendly restaurant with excellent facilities and delicious food. Our waitress, Aodbha, was amazing and took great care of us. A huge thank you to her! If you’re in Manchester, be sure to stop by—you won’t be disappointed.


E
E

Amazing service and lovely staff. We had a lovely waitress called Abbie who made us feel so welcome and was so friendly. We have travelled from the Wirral to come here and would definitely come again. Hugh toy recommend the bottomless brunch, best one we have ever done! Thanks so much Abbie


L
L

We had an excellent couple of hours at the bottomless brunch. Our waitress, Evie, was fantastic and made our experience truly enjoyable. The food was delicious, and everyone loved it. This bottomless brunch was much better than Turtle Bay; the Prosecco was a significant improvement over what they serve. Thank you for a wonderful experience! Visualizza piatti


User
User

terrible service. the reservation was not there, although 3 weeks were booked in advance. the staff was rude and refused to help us. the starters and the nets were brought together so that the nets were cold when we finally had to eat. Bar employees were overtaken and talked about their pauses, while they span the drinks and change to me. if I could rate it zero, I would


User
User

I had a terrible experience at this restaurant. I arrived with a reservation on my phone, but they claimed they couldn't find it in their system. The staff weren't helpful at all, and their rudeness really put a damper on our special day, especially since it was Valentine's Day and we couldn't find another available restaurant. One of the workers, Lydia, was particularly unhelpful and seemed indifferent to our situation. Overall, it was a disappointing experience.


Between
Between

Then, a man named Dan approached us and rudely placed a 'reserved' sign on our table, saying, "We need this table at 4 PM." When I pointed out we had about 50 minutes left, he responded in a rather condescending manner. I assured him that if we had our food by then, it wouldn't be a problem since we planned to eat and leave, not stay for drinks. Meanwhile, I noticed that a similarly sized table next to us was reserved for 3:30 PM and decorated with Pride accessories. At 3:45 PM, a female waitress approached our table and insisted that we needed to leave. I explained that we had ordered food that hadn’t arrived yet and were still enjoying our drinks. Dan returned, still with an unpleasant a... Visualizza piatti

Categorie

  • Pub Goditi un'atmosfera vivace con i nostri classici preferiti del pub. Dalle sostanziose hamburger e fish 'n' chips a torte salate e birre artigianali, il nostro menu promette un'esperienza accogliente ideale per rilassarsi con gli amici.
  • Drinks Dissetati con la nostra rinfrescante selezione di bevande, dai cocktail artigianali e vini pregiati alle delizie analcoliche, tra cui bibite, succhi e caffè e tè sapientemente preparati. Perfetti complementi al tuo pasto! Visualizza piatti
  • European Deliziati in un viaggio culinario attraverso l'Europa con il nostro menù sapientemente realizzato, che presenta piatti autentici dalla Francia, Italia, Spagna e oltre, utilizzando gli ingredienti più freschi per portare in vita i sapori tradizionali.
  • Breakfast Inizia la tua giornata con le nostre deliziose opzioni per la colazione, che spaziano dalle classiche uova e pancake a frullati salutari e yogurt. Perfetto per un pasto sostanzioso o un leggero spuntino mattutino!

Servizi

  • Amex
  • Beer
  • Piatti
  • Wine
  • Menu
  • Visa Card

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