Sprinkles Gelato Lansdowne

Just popped in for an ice cream and it was delicious. Really enjoyed it. Staff were very pleasant and happy to give us a glass of water with it. Doors open . Outside seating. Covid friendly.

Bad customer service. In store and even more dire via email, telephone and Facebook pages. I will write review on all pages available until they resolve my issue. Management may need to go on a top up course.

Crepetastic. Spoilt for choice. At Holdenhurst Rd branch there are a few tables outside awaiting the summer crowd. Plenty of space inside. Hot Chocolate just right as hot and smooth...Away from the Mad Ale Brigade. Perfect for grownups who are still children with a penchant for Ice Cream...aaaah..Gelato a Limon. Visualizza piatti

Ordered vanilla cone and received chocolate, was then told by a worker I was basic. Later I needed a drink, I went to get one and not only was it really warm. It tasted like toilet water. Towards the end of my visit I visited the toilet. **** was all over the floor, the toilet had a massive poo stain and it wouldn’t lock. Never going there again

We were the only customers in the restaurant at the time and the staff were just casually eating ice cream and not attending to any cleanup duties. The service was incredibly slow, even though we were the only ones there. When our waffles finally arrived, they were cold and my friend's waffle was so dry it might as well have been a slice of bread.

We went to this restaurant to celebrate my granddaughter's birthday. There were 9 of us, so the bill was quite expensive. Unfortunately, after 7 of us received our orders, we were told that they were out of the ingredients for the other 2 dishes. Additionally, one of the waffles fell off the table and no one came to clean it up. We weren't offered a replacement either. We also had to ask for cutlery and glasses of water. Visualizza piatti

I attempted to place an order through Just Eat but was unsuccessful as they did not accept the order. I then tried calling the restaurant, but they did not answer. I decided to go to the restaurant in person to order and pick up my food. I ended up waiting in line for 30 minutes, despite only having 4 people ahead of me. When I finally reached the front, I was told that it could take an additional 30 minutes to receive my order. The staff's manners were poor and they were working at a very slow pace.

What I’m about to write is such a shame, given that we love the food at sprinkles. We came in today as a special treat, and witness as an elderly man came in and asked the server for their help. He explained that his mobility scooter was nearly out of charge and he wouldn’t have enough to get him the last 2 miles home. He pleaded for them just to let him in to charge his scooter, and even offered to pay for the electricity. The server contacted her manager, who said ‘no’. Where has the human compassion gone?! Absolutely shocking.

Me and my partner decided to treat ourselves to going here for the first time the other day. Needless to say from my title, it wasnt much of a treat. My partner had a smoothie and I had a sundae. My food was fine however there was a hair in my partner's smoothie and when brought up to the employee they made a very big deal about refusing a refund so we gave up and left. I decided to give them the benefit of the doubt and try again to go for just a normal ice cream cone a few days later. And as I walked in there was no staff at all. I had to wait until someone actually turned up, bearing mind this was the middle of the day on a Friday.when someone finally turned up and I ordered, got my icecr... Visualizza piatti