Telefono: +496975781148,+496975781146
Indirizzo: Theodor-Heuss-Allee 3, 60486 Frankfurt, Hesse, Germany, 60327, Frankfurt am Main
Città: Frankfurt am Main
Piatti: 9
Recensioni: 452
Sito Web: http://www.maritim.de
"As some reviewers clearly mentioned, the attitude of probably Chef was unbelievably bad, not a type of attitude toward customers at all. Here the story :We came there on Saturday evening and asked table for two. The seats were fully empty and only one couple sat on 4 seats table.The Chef said "any place for two, please." And we sat down. Then he asked us for drink orders without a menu being given as soon as we sat down. It was no time to think/consider the drink orders. We asked the place/space to keep our bag and leather coat. He said " just put here (on the floor), please! Put the coats on the floors!? And then I said " why on the floor ? Any place to put or keep ? "The chef said, no place except FLOOR! It will not be helped because I have no place other that that!"And we asked " why has the couple (2 people) sat on 4 seats table"? They are keeping their bags/stuff on the side chairs!"The chef said, " this is because they made a reservation." And we said " what's the difference Reversed or Non reserved in this case ?" The chef repeatedly said " It will not be helped because I have no place other that that!" The point is a) the chef should not have said " It will not be helped because I have no place other that that!"It was not the professional reply and sounded like childish excuse.b) We could not sit down on 4 seats table while others could sit due to only the difference reserved or not, although tables were totally empty. So, his allegation was not logical. It seems to us there was some kind of discrimination between quests.c) after all, the Chef let us offend.His attitude were really abnormal and to us unforgivable. We will never come there.I highly recommend that you should NOT come to this restaurant if you want just a normal service (if you do not want to encounter an arrogant, unfriendly and selfish attitude of Chef).The worst experience in Japanese restaurant since I was born. Totally disaster and I will stay away."
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