Telefono: +441308420004
Indirizzo: West Street, DT6 3RD, West Dorset, United Kingdom
Città: West Dorset
Menu Piatti: 10
Recensioni: 1405
"Honestly the worst customer service I've ever had! We ordered the set menu, which was £23.50pp to eat in or £21.50ph take away. We wanted an evening out to celebrate so decided to eat in. We asked whether we could take the food away if we couldn't eat everything and we were told that it would not be a problem. The food was good but not the best Thai food I've ever had. There was lots left over and the man serving us put it in some take away boxes for us. We heard lots of comments during our meal about how they preferred to be paid in cash etc. We were not told cash only at any point. My husband went out during our meal to find a cash point and withdraw £55 in cash to cover our meal (expecting just under £2 in change) in order to prevent awkwardness at the end. The bill arrived and this is when it all got weird... Our bill arrived and there was no breakdown just a figure of almost £60 written on a slip of paper. We both only had 1 soft drink so we couldn't understand the £6 additional cost. We asked for a breakdown on the bill, thinking we had accidentally been charged for somebody else's drinks. But no we were advised that we were being charged £1 per plastic box to take the food away!!!! I pointed out that we are already paying a lot extra to eat in (including the inflated costs of all items) and that if we had a takeaway at a much cheaper cost for the same food, they would have included the plastic trays in that cost. I searched Amazon and found you could purchase these boxes for £0.09 per box. Other diners in the restaurant made comments to us about where we could purchase our own cheaper food boxes from etc. I walked 10mins to a shop to buy food bags so we could take our food home without having to pay a crazy amount of money and having to go to the cash point again. While I was gone, I phoned my husband, which is when it all kicked off. Other diners from other tables got involved and pointed out that it's a ridiculous charge and it should have been mentioned beforehand, at the point of ordering. The waiter was saying that the boxes are expensive and that they wouldn't buy them on Amazon because they don't know the quality. £1 per box covers the cost of the boxes they buy. At that point the waiter got frustrated, raised his voice and stormed off to fetch the boss (chef). She repeated the same things that the waiter said, saying that they need to cover their costs and we needed to pay for the plastic boxes they had given us, claiming that we were being unreasonable by questioning this. This is when several other people in the restaurant got involved, agreeing with us and pointing out that they had never seen such an approach taken elsewhere and saying how unfair it is to add such a charge on at the end without any communication about it at any point. People who were waiting for a take away also expressed their surprise and disbelief at what we were being asked to pay for. Eventually after loads of awkwardness and embarrassment he took it off the bill and we paid for the original expected amount with the £55 we had withdrawn from the cash point. We were then asked if we wanted our change?!!!?! I mean do you seriously think we would leave a tip after all of that? I've never been anywhere without leaving a 10% tip, so ironically most of the plastic boxes would have been paid for through the tip if the poor customer service hadn't upset the entire restaurant!"
Menu completo - 10 opzioni
Tutti i prezzi sono stime su Menu.
Thai
Curry Verde
Kari hijau pedas dengan santan, ayam, terong, dan daun kemangi, disajikan dengan nasi putih hangat.
Indiano
Pollo Al Curry Piatti
Piatto di pollo cucinato con una miscela di spezie aromatiche e una salsa cremosa al curry.
Antipasto
Tempura
Pastella leggera e croccante avvolge gamberi freschi e verdure, fritti alla perfezione, serviti con salsa di soia e zenzero.
Piatti Thai
Pad Thai
Mie goreng Thailand yang lezat dengan pilihan udang atau ayam, dicampur tauge, kacang, dan saus asam manis.
Curry
Curry Di Massaman
แกงมัสมั่น: แกงไทยที่เข้มข้นด้วยเนื้อ, มันฝรั่ง, หัวหอมในเครื่องเทศหอมหวานและถั่วลิสง.
Antipasti
Involtini Primavera
Rollitos de primavera: delicados envolturas de arroz fritas rellenas de vegetales frescos y acompañadas de una salsa agridulce.
mikehY8528NQ
This could easily been a 5 star review for food, but equally 1 star for service. So, food was superb, service was a complete shambles.
Indirizzo
Recensioni
Sarah
We ordered a takeaway and the food was excellent. Can particularly recommend the beef and oyster sauce and the chicken and ginger. The service was very friendly too.
Kiara
We found this place by accident. It's slightly tucked away from the busy town but once you are inside it's cosy and friendly. Food is very authentic Thai generous in portion.
JoW967
Great evening with family and friends celebrating a birthday. You can take your own alcohol so the bill is very reasonable! The food is delicious and plentiful so what’s not to like?! Visualizza piatti
Mark
My go to when visiting friends in Bridport, Always excellent authentic Fresh Thai food, Generous portions , the soups are amazing Wish it was closer to home Go you won’t be disappointed
dylancat26
I don't think this cafe knows how to cook Tempura Batter. I had Tempura Prawns, my friend had Tempura Veg. The batter on both was thick extremely greasy.....really awful! Also, the Green Thai Curry was tasteless, yet burned both our mouths....I certainly won't be visiting again.
Lilaccottagekitchen
I’m so sorry to say but we found this to be the worst Thai meal we’ve ever had. Mixed seafood starter 2 elements rubbery and dry and the other 2 greasy and flabby. Pork Larb dry and tasteless. Pad Thai, greasy with just 3 prawns and lots of dry chicken. Looking at other reviews we are wondering if there are 2 chefs but we won’t be taking the risk of finding out! Visualizza piatti
988kierant
We were so impressed. Ordered at 6pm for an 8pm delivery and food arrived at 7:55pm. The larb was tangy, hot and incredibly moorish. Pad Thai was seasoned to perfection and our starters were fresh and tasty. The fish cakes came with an incredible dipping sauce. My girlfriend lived and worked in Thailand for two years and said this was the best Thai food she has had since she came back to England.
Megzindorset
Rung through at 5:30pm and they said it would be delivered by 7PM, waited until 7:30pm and they were rude on the phone, I told them to not bother but then they said they would drop off as soon as they can. He came and delivered and was huffing, puffing and saying he was late for another job. So wasnt bothered about our order. The meal was overcooked, dry and the starters were cold. Such a disappointment, and would not be returning in the future.
JessWest
Honestly the worst customer service I've ever had! We ordered the set menu, which was £23.50pp to eat in or £21.50ph take away. We wanted an evening out to celebrate so decided to eat in. We asked whether we could take the food away if we couldn't eat everything and we were told that it would not be a problem. The food was good but not the best Thai food I've ever had. There was lots left over and the man serving us put it in some take away boxes for us. We heard lots of comments during our meal about how they preferred to be paid in cash etc. We were not told cash only at any point. My husband went out during our meal to find a cash point and withdraw £55 in cash to cover our meal (expectin... Visualizza piatti
West Dorset
West Dorset, Regno Unito, offre paesaggi rurali pittoreschi, città storiche e la Costa Giurassica. I cibi locali tipici includono la torta di mele Dorset, il formaggio Blue Vinny e frutti di mare come lo sgombro e l'aragosta.
Categorie
-
Thai Assapora i sapori vibranti della Thailandia con il nostro menu che offre una deliziosa gamma di piatti, dai curry piccanti ai fragranti stir-fry, tutti realizzati con spezie autentiche e ingredienti freschi.
-
Asian Vivi un viaggio culinario attraverso l'Asia con il nostro menu variegato. Dai sapori piccanti del curry tailandese all'umami saporito del sushi giapponese, offriamo una vasta gamma di piatti che celebrano la cucina asiatica autentica. Visualizza piatti
-
Lunch Deliziati con le nostre proposte per il pranzo, dove ingredienti freschi e sapori globali si uniscono per creare pasti appaganti. Scegli tra una varietà di insalate, panini e piatti principali sostanziosi per una fuga culinaria a metà giornata.
-
Coffee Concediti la nostra ricca e aromatica selezione di caffè, sapientemente preparata per risvegliare i tuoi sensi. Dal classico espresso ai cremosi cappuccini, scopri la miscela perfetta per iniziare la giornata con una nota di sapore.
Servizi
-
Takeout
-
Seating
- Piatti
-
Delivery
- Menu
-
Reservations
