The Black Swan - Piatti

Hollins Green, Warrington, United Kingdom

🛍 Tea, Fish, Wine, Steak

3.5 💬 1262 Recensioni
The Black Swan

Telefono: +441612224444

Indirizzo: Hollins Green, Warrington, United Kingdom

Città: Warrington

Menu Piatti: 6

Recensioni: 1262

Sito Web: http://www.theblackswan.co.uk/

"Me and my partner have been to The Black Swan several times now and each time I hope it's going to improve but sadly it never does. We went for breakfast there this weekend and considering we were the only people in the whole pub...the food still came out barely lukewarm so it had clearly been sitting out under a heatlamp I assume. The lady who served us seemed nice enough but another person came in halfway through our visit and was stood in the reception area talking to her and the miserable bloke who I assume is the manager, meaning nobody came out to give us the bill so we had to go to reception to pay. Considering we were the only people there you would think they would be a bit more attentive but apparently not. We went to pay at reception and the sour faced bloke didn't bother to apologise for the fact we had to go to them, he didn't even crack a smile or make conversation, he is SO rude. The last time we came here for tea we were about 5 minutes late because we struggled to find a space in the carpark and he literally told us off like we were naughty school children, it was really off-putting but I was happy to give the place another try but after this weekend I don't think we'll be returning, his miserable mush is enough to put anyone off spending their hard earned cash. Pity as the place could be fantastic with the right staff."

Menu completo - 6 opzioni

Tutti i prezzi sono stime su Menu.

Dessert

Piatti Di Pesce

Indiano

Purè & Purè Di Patate

User User

dont have the fish and chips unless you like soggy batter. it is a rip off for£14.95.when i told the waitress she just said that alot of people had the fish and chips and they were happy with theirs.

Indirizzo

Mostra Mappa

Recensioni

User
User

I have been driving past this pub for a year or so now and haven’t been in and genuinely wish I had visited sooner. Lovely atmosphere, great food, service and amazing outside area (especially for the little ones). Perfect place to celebrate my dads birthday


User
User

My partner and I live near the Black Swan restaurant, and we have dined here several times recently. We have always been impressed with the food and service. The restaurant is spacious with plenty of seating and activities, making it a great choice for families as well. We highly recommend it.


User
User

service was brittle, eating moderate, burger all 3 of them two chip shop and a tandoori. tandoori burger was very dry, chip shop burger very greasy. the potato scallop and thorn bhaji is just a gimmick and is quite pointless. the buns naturally frozen, then defroze. in the microwave. chips were good, crispy and hot. Visualizza piatti


User
User

The restaurant has a pleasant atmosphere with friendly staff. However, the food was not impressive. I ordered a steak cooked medium to well, but it was closer to medium rare with a lot of blood. This immediately put me off. I also found the prices to be on the higher side for the quality of food we received. Overall, I wouldn't be in a hurry to return.


User
User

We recently stayed over for my sister-in-law's 75th birthday and had a delicious meal at the restaurant. I ordered fish and chips with mushy peas and a chocolate orange dessert. The breakfast was amazing, with a variety of cereals, fruits, croissants, and jams available on our floor in case we got hungry. The room was perfect, although it did get a bit too warm at night. The staff were all very pleasant, friendly, and helpful. We hope to visit again soon.


User
User

was here a few times, the service atmosphere is getting bad. About 7 employees, including manager, were standing at the reception, while our waitress has always forgotten to bring the things for the children. eating is nothing special and definitiw too expensive. I went past several employees when they go back, including manager, and not one person said look back. they are the little things they want to return to a business, this is somewhere I am not in a hurry to visit again. as shameful as it is very local to me, but I would rather go on to somewhere with better service a welcome atmosphere Visualizza piatti


User
User

This was my first visit to the Black Swan after being told by previous colleagues this was a very good place to stay and eat pre-lockdown l, however my experience was very disappointing not only the food was below average and dry, but one of...the waitresses was very rude and disrespectful and told me to ‘shut up’ and she will take the order, after trying to help get the orders off my colleagues, following her comment the atmosphere was very tense and mood changed immediately, the food that came out of the kitchen was very dry and not to the standard you’d expect. I can safely say that I will not be rushing back to this place and feel this is a shame as a pub with a lovely beer garden and ni...


User
User

visited on 12/6/22 with my partner for dinner. when the waitress brought the food on our table, the waitress knocked my full glass of red wine. fortunately, I was able to catch the glass in the time that only maybe 1/3 of them spilled over the table. my dress and legs. I can accept this, as accidents happen and no harm was caused. but I was appalled not to receive an apology, she didn't even look worried that I was covered with wine. we had to ask them for something to clean up the table and my dress and were considered as an inconvenience for it. she put down the teller (in the wee went down and returned with about three serviettes, threw them on the table and left them again without apolog...


User
User

Me and my partner have been to The Black Swan several times now and each time I hope it's going to improve but sadly it never does. We went for breakfast there this weekend and considering we were the only people in the whole pub...the food still came out barely lukewarm so it had clearly been sitting out under a heatlamp I assume. The lady who served us seemed nice enough but another person came in halfway through our visit and was stood in the reception area talking to her and the miserable bloke who I assume is the manager, meaning nobody came out to give us the bill so we had to go to reception to pay. Considering we were the only people there you would think they would be a bit more att... Visualizza piatti

Categorie

  • Tea Esplora la nostra selezione di tè lenitivi, offrendo miscele sia classiche che esotiche. Perfettamente infusi per risvegliare i tuoi sensi, concediti la nostra gamma per un momento di tranquillità e sapore in ogni sorso.
  • Fish Deliziatevi con i nostri prelibati piatti di pesce, realizzati con il pescato fresco del giorno. Dai preferiti alla griglia agli stufati saporiti, il nostro menu celebra la ricchezza dell'oceano con sapori che soddisfano ogni palato. Visualizza piatti
  • Wine Una selezione curata di vini pregiati provenienti da tutto il mondo, offrendo rossi ricchi, bianchi freschi e rosati eleganti da abbinare perfettamente al tuo pasto. Assapora l'aroma unico, il sapore e la complessità di ogni bottiglia.
  • Steak Assapora tagli pregiati di succulente e tenere bistecche, grigliate alla perfezione. Ogni morso offre un'esplosione di sapore, servita con contorni classici e salse deliziose per migliorare la tua esperienza culinaria.

Servizi

  • Wifi
  • Seating
  • Piatti
  • Television
  • Menu
  • Reservations

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"Bill came to £145 for two people. This is the third time we have been to Mr Lous to try their “famous” lobster deal where you get a bottle of champagne with any 2pb Lobster which is only on Fridays. Each time we have been they have had NO lobster! Food we did order was extremely overpriced, dry and unpleasant. Duck spring rolls £7 hardly had any meat in them, just stuffed with a load of Veg. Honey Chicken £18 was basically 8 chicken nuggets on a plate with NO Sauce! We had to share the sauce from another main. Prawn toast £14 was awful! It is basically one piece of toast stuffed with more than the usual amount of Prawns. It was dry and taste was overwhelming with the amount of prawns stuffed in there. King Dum Po Chicken £24 calamari £4 £28 total for a main without any rice or chips! You could tell they reduced the portion size just to add the Calamari. Portion was mainly veg with little meat. AGAIN! Tried to order drinks with the porter who brings food to the table which he said he’ll get a staff member to come over. 15 minutes later no one came. I had my meal with no drink. We was in the booth right next to the bar so I had to go up and order it myself. Cocktail took another 10 minutes to come. Drinks were overpriced due to the lack of complimentary champagne with the lobster which we called and was assured they would have on! . Service was extremely slow, waited 20 minutes to get a waiters attention to pay the bill. You could spot way off who the owner was as she was stomping around the restaurant piercing looks at the staff. The concept of this restaurant is amazing, But the delivery on service, food, affordability and customer service have been compromised by its former reputation which once held this establishment in such a high pedestal. Now, it seems it’s got more expensive without any improvement on its service. It is the kind of restaurant you try once just for experience, but retention of customers is defiantly an issue this restaurant faces. Restaurant itself was designed with a gorgeous interior with good lighting. But, I wouldn’t be deceived."