Telefono: +441325333907
Indirizzo: Yarm Rd, Middleton St George, Darlington DL2 1HN, UK, G63 0JQ, Stirling, United Kingdom
Città: Stirling
Piatti: 5
Recensioni: 2062
Sito Web: https://oaktreemsg.co.uk/
"I had lunch with my Spanish in laws and wife during our honeymoon trip to Loch Lomond. The food was nice, portions decent and bar staff friendly. However, I have decided to give a 3-star rating because of my experience with the establishment following this. We parked our rental car in what I now know is the Balmaha overflow car park. For anyone reading this, I would urge you to avoid this car park and use the official council run car park nearby cheaper with clearer terms). The overflow car park is run by Civil Enforcement but owned by the proprietor of Oak Tree Inn. I received a PCN from CE for parking in the overflow car park despite having a valid ticket that more than covered the length of our stay stay 4 hours, ticket valid for 12 hours) and patronising the Oak Tree Inn. I appealed to CE but they declined on the basis that although I had a valid ticket, I had purchased it 25 mins after entering the car park and not within the 10minute period they mandated. I was unaware of this stipulation but had already notified them that prior to purchasing the ticket, I had to hurriedly take an unwell dependent passenger to the nearest public bathroom, whilst the other passengers waited in the car for us to return. Predictably they didn’t care. Having taken advice from POPLA, I emailed the management at Oak Tree inn to explain the circumstances so that they could instruct CE to rescind the ticket. They issued a one line response stating that as I had launched a formal appeal to CE, they could not help although according to POPLA as the land owners who contract CE to operate the car park this is untrue). Once my appeal was rejected by CE, I wrote several further emails to the Oak Tree management seeking their help that were ignored. I did manage to speak with the proprietor who kindly let me know he would look into the matter, but one month later have heard nothing concrete back. Rather than risk escalating costs, I reluctantly decided to pay the PCN. So having paid Oak Tree Inn £70 for a lunch for 4, we are a further £95 out of pocket £5 parking ticket, £60 PCN, £30 car rental admin fee due to paid PCN) despite having a valid parking ticket to more than cover our visit and simply because I needed to briefly attend to an unwell dependent passenger. As a hospitality business, I can’t help but feel you have a duty of care to your patrons, to meaningfully engage with them when they turn to you for help, and to operate an independent corporate governance framework that seeks to protect them from unjustified financial exploitation. We feel let down by Oak Tree Inn in this regard and our visit has left an unnecessary dark cloud over what was an otherwise lovely honeymoon in Loch Lomond."
Menu - 5 opzioni
Tutti i prezzi sono stime.
Nachos
Chips de maíz crujientes con queso derretido, jalapeños y guacamole, perfectos para compartir.
User
absolutely amazing eating, sitting outside in the new opposite, beautiful and cozy. the personal is also nice to use quickly.
Indirizzo
Recensioni
brylorelei
Lovely friendly pub and hotel, we were only going to pop in for a drink but ended up staying for a delicious dinner of haggis and veggie burger. There was a musician playing which created a relaxed atmosphere
User
this facility is almost unique as it has the best friends and family alfresco Dinning/TV has collected almost everywhere! Eating is the first class as the service. a very clean well-guided device, all at a reasonable price.
Helen
Specific visit for Burns Night, about 35 minutes from where we stay. Not disappointed at all, from start to finish, this place is lovely, location, atmosphere, service and food. Great menu and large selection of drinks. Keep doing what you’re doing guys you are one of the few to get it just right.
N2599YUsusanm
We stayed for only one night and absolutely loved it! Beautiful location, lovely room with a view and we were upgraded. Bed was comfortable and bathroom was lovely, everything very clean too. We ate dinner and breakfast in the bar, what a lovely room. So cosy with the real fire and beautifully decorated for Christmas. Food was delicious with huge portions and all the staff were friendly, cheerful and helpful.
User
the manager here is chris who had the derry in long newton, and if they enjoyed it there to eat and it, then a trip here will not leave them disappointed. the same relaxed and welcoming atmosphere, friendly staff and (natural) absolutely delicious food. make sure they are hungry at arrival, are a good size and the menu has a big choice and they will want all 3 courses. these pictures do not do the scourge justice!
Jane
What a fabulous place! We visited as staying in the area. From the moment we arrived ALL staff we met were an absolute credit to the place. The food was excellent steak pie the best I’ve ever had. All served with a smile and a chat. Our labradoodle was treated like an old friend even had his own plate of biscuits brought to him. We would absolutely visit again and recommend to anyone. Thank you for a lovely evening x
Heather
Stayed three nights as we enjoyed Loch Lomond and Stirling. Stayed in James cabin. It was comfortable and well maintained. Easy walk to main hotel for breakfast . The staff was helpful, friendly, and informative. Breakfast was generous and varied with the staff happy to get what you need or cater to food allergies. Had lunch and two dinners while there. The Cullen Skink was tasty and I was convinced to try haggis and was delighted with it. I would say the menu is a bit challenging if you are attempting to limit carbs or avoid fried food. Went out the last night to find fish fillers and fresh vegetables.
User
We came here for lunch on a recommendation from a friend. The place is lovely and inviting. We had the nachos to start, no complaints about those. I had the crispy chicken burger and I found the hash brown to be bland but the rest was quite nice. My friend had the beef and onion toasted sandwich and the beef came extremely pink. When we mentioned this to one of the senior staff, there was no resolve offered by him, not that we expected one but it would’ve been nice. Then at the end of the meal, another member of staff asked if everything was ok and, we mentioned the steak in the sandwich, which was untouched. He seemed to agree with us that it was far too pink but again no rectification was...
Ankur
I had lunch with my Spanish in laws and wife during our honeymoon trip to Loch Lomond. The food was nice, portions decent and bar staff friendly. However, I have decided to give a 3-star rating because of my experience with the establishment following this. We parked our rental car in what I now know is the Balmaha overflow car park. For anyone reading this, I would urge you to avoid this car park and use the official council run car park nearby cheaper with clearer terms). The overflow car park is run by Civil Enforcement but owned by the proprietor of Oak Tree Inn. I received a PCN from CE for parking in the overflow car park despite having a valid ticket that more than covered the length...
Categorie
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Pub Goditi un'atmosfera vivace con i nostri classici preferiti del pub. Dalle sostanziose hamburger e fish 'n' chips a torte salate e birre artigianali, il nostro menu promette un'esperienza accogliente ideale per rilassarsi con gli amici.
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Food Deliziatevi con la nostra variegata selezione di cibo, che offre una fusione di classici e piatti innovativi. Ogni piatto è realizzato con ingredienti freschissimi per stuzzicare le vostre papille gustative e offrire un'esperienza culinaria indimenticabile.
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Steak Assapora tagli pregiati di succulente e tenere bistecche, grigliate alla perfezione. Ogni morso offre un'esplosione di sapore, servita con contorni classici e salse deliziose per migliorare la tua esperienza culinaria.
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Pizza Immergiti nelle nostre pizze perfettamente cotte, realizzate con impasto fatto a mano, salsa di pomodoro ricca e una miscela di formaggi gourmet. Ogni fetta esplode con condimenti freschi, garantendo un boccone delizioso ogni volta.
Servizi
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Seating
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Free Wifi
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Late Night
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Reservations
