Telefono: +441263588382
Indirizzo: Coast Road, NR25 7EG, North Norfolk, United Kingdom
Città: North Norfolk
Menu Piatti: 8
Recensioni: 440
Sito Web: http://www.pheasanthotelnorfolk.co.uk/dining.html?_ga=1.140591090.1579553587.1476951439
"We stayed at The Pheasant for a few days, the room wasn’t ready so we waited in the bar area. The reception staff member was very welcoming. The room was clean. The service at the hotel wasn’t great, we only ate in the hotel for one night and the food was okay but not quite what I had expected and menu wasn’t vast. One night we had been out for a meal at a friends house and arrived back at the hotel around 10.15pm, we thought we would grab a drink from the bar, there was no one at the bar but then a member of staff appeared and started mopping the floor she told us the bar was closed which we couldn’t believe. We asked if we could order drinks, she went and found the bar tender who seemed very grumpy that we wanted a drink quite a contrast in behaviour to the cheerful chap he was on the day we arrived. We did get a drink along with the glare. Not wanting to sound ageist but the hotel seems to appeal to the elder generation. Breakfast service was again very slow and someone on the table next to ours complained because their breakfast was cold and he said it looked as though someone had thrown it on the plate, the choice of breakfasts was pretty good. The hotel looks a little tired in places and we found the mattress way too soft for our liking and we didn’t sleep well, but some people may like a soft mattress. While I appreciate the hospitality industry is having problems recruiting staff and staff work long hours we felt the standard of the hotel and service could have been better for a 4 star hotel."
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