The Romney - Menu

Audley Mote House, Mote Park, Willington Street, Maidstone, United Kingdom, ME15 8NQ

🛍 Lunch, Dining, Brunch, Coffee

3.6 💬 207 Recensioni
The Romney

Telefono: +441622633215

Indirizzo: Audley Mote House, Mote Park, Willington Street, Maidstone, United Kingdom, ME15 8NQ

Città: Maidstone

Piatti: 3

Recensioni: 207

"Awful disappointing experience. As a special treat, a friend and I made a reservation by telephone having read on the website “Special Offer” Book afternoon tea this August and enjoy free flowing Prosecco for 90 minutes till August 31st. To celebrate afternoon tea. Upon arrival at reception, two women on duty left us standing there for quite a while with no acknowledgement, while both on phones, no eye contact given. They eventually escorted us to a table. A waitress came to us and said “shall I bring you tea or coffee?” we told her not yest as we would like the free -flowing Prosecco to begin with please. She said we had not booked an Afternoon Tea with Prosecco and we could have a glass of sparkling wine at extra cost. We mentioned the August special and was told you had to book on line for the offer. There is nowhere on the website that said you had to book on line for the offer. We explained this to her. The attitude was very much ‘take it or leave it’. No apologies and total lack of customer care. The Web page display advertises Free Prosecco till 31st August Book a Table, which we did by phone not online. A complete sham the whole episode. If it hadn’t been a special meet-up for my friend an I we would have walked out. The sandwiches were disappointing, we had one dry plain scone each, no choice of fruit. What should have been a great Afternoon tea experience ended up a very disgruntled experience. We felt let down and dismayed by the attitude of SOME staff. Nobody seemed to care about the customer. Sad really. Had they been more accommodating we would be recommending friends to visit. However due to the manner in which our booking was handled. We will not be setting foot in there again."

Menu - 3 opzioni

Tutti i prezzi sono stime.

sylviahF459PM sylviahF459PM

What a fantastic restaurant! The building and ambiance are stunning, the food is delicious, and the service is so friendly. We can't wait to come back. Thank you!

Indirizzo

Mostra Mappa

Recensioni

KimM5436
KimM5436

Very disappointing was an anniversary gift waited ages for the food and was shop brought cakes scones were tasteless and the whole thing looked bland will not go back or recommend


Quest08658877529
Quest08658877529

Afternoon tea it was very disappointing and certainly not worth the money.I had to ask for more tea . Everything was poor quality.This was my second visit and no way as good as the first.We will not recommend


Q4709BIsallyg
Q4709BIsallyg

Very nice afternoon tea at The Romney. However, the service fell a little short, we had to ask for the Prosecco which was included had to ask for more tea. Also, with some building work going on, it was fairly noisy.


Tanya
Tanya

Had afternoon tea with friends for a 70th birthday. Setting was lovely, I would say afternoon tea was average. Advertising prosecco in August which we didn't have. Didn't make a issue as it was a surprise for friends 70th.


Roving55362564328
Roving55362564328

I went to Mote House with some friends for a festive afternoon tea and had a wonderful time. The restaurant was beautifully decorated for Christmas, everything was clean and cozy, the food was delicious and there was plenty of it, the staff were hospitable and warm without being overbearing, and there was unlimited tea available. I highly recommend this afternoon tea experience; it was a special treat.


Tebbit2017
Tebbit2017

This restaurant is located within Mote House, part of the Audley Retirement Village. It is primarily used by the residents as their main dining facility. The menu options are limited for everyday dining. Service may be slow at times. Resident parking is available outside the house, while visitors must use a car park located at a distance, which can be inconvenient, especially in bad weather or during nighttime.


Lyn
Lyn

6 Ladies went for afternoon tea yesterday. 31/8/2023 it was prosecco afternoon tea, the sandwiches were lovely and fresh, scones were light and moreish a very good assortment of cakes. It was a lovely afternoon enjoyed by all and our waiter made the afternoon he was so attentive and kind. We are all hoping to go again soon and in particular we would like to go for a festive meal when menu is available.thank you for a lovely afternoon.


Catherine
Catherine

We went as a party of five to The Romney for Sunday Lunch. Service was attentive and professional, food was excellent value for money, with a choice of 4 starters, 4 mains and 4 desserts, and the dining room was a very pleasant room, with most tables taken. Parking was not an issue; we simply parked in the public car park, £2 for up to six hours and walked down to Mote House. My 92 year father was able to manage this walk so it is not too taxing. Would definitely recommend and will return.


Navigate50170046318
Navigate50170046318

Awful disappointing experience. As a special treat, a friend and I made a reservation by telephone having read on the website “Special Offer” Book afternoon tea this August and enjoy free flowing Prosecco for 90 minutes till August 31st. To celebrate afternoon tea. Upon arrival at reception, two women on duty left us standing there for quite a while with no acknowledgement, while both on phones, no eye contact given. They eventually escorted us to a table. A waitress came to us and said “shall I bring you tea or coffee?” we told her not yest as we would like the free -flowing Prosecco to begin with please. She said we had not booked an Afternoon Tea with Prosecco and we could have a glass of...

Categorie

  • Lunch Deliziati con le nostre proposte per il pranzo, dove ingredienti freschi e sapori globali si uniscono per creare pasti appaganti. Scegli tra una varietà di insalate, panini e piatti principali sostanziosi per una fuga culinaria a metà giornata.
  • Dining Goditi un'esperienza culinaria diversificata con una varietà di piatti deliziosi realizzati con i migliori ingredienti, in grado di soddisfare i palati classici e avventurosi, in un'atmosfera calda e accogliente.
  • Brunch Una deliziosa miscela di piatti per colazione e pranzo con classici preferiti e tocchi creativi. Goditi opzioni salate come le uova benedict o opta per dolci come i pancake soffici e la frutta fresca.
  • Coffee Concediti la nostra ricca e aromatica selezione di caffè, sapientemente preparata per risvegliare i tuoi sensi. Dal classico espresso ai cremosi cappuccini, scopri la miscela perfetta per iniziare la giornata con una nota di sapore.

Servizi

  • Seating
  • Reservations
  • Serves Alcohol
  • Outdoor Seating

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"I feel a bit bad about writing this, but for the first time ever there 's only 1 star and probably the longest comments I 've left. We arrived around 12:15 on a September Thursday after having a walk hungry, we fancied a pub lunch. Staff were pleasant if a bit rushed the young lady behind the bar was on her own and doing the best she could. Several things were off the menu, but we ordered a Curry of the day (Thai Green on this occasion) and sausage mash with gravy. Difficult things to screw up... After a reasonable wait, two small dishes appeared. The Thai Curry was tiny, containing a few small bits of grilled chicken in a fairly anaemic sauce, with a small amount of plain white rice on the side; the two sausages were quite small and on a small bed of mash surrounded by gravy. Both dishes were stone cold. We sent them back. Frankly, if we hadn 't paid in advance, I 'd have left at that point. A few minutes later they re appeared, along with a small dish of sweet chilli sauce and 3 small prawn crackers, two of which were not properly cooked (still solid in parts, i.e. not cooked hot or long enough). The sausages were now hot, the mash lukewarm and the gravy cloying and still pretty cold. Being fair, the very small sausages were quite tasty, but the mash was under/not seasoned and the gravy had little flavour, no onion or anything even vaguely interesting, and was still cold. The curry was a disgrace. The rice was flaccid and tasteless, the curry had almost no flavour and the chicken was watery, and pretty grim (tasteless too). Tiny portion as well. We left the curry. I did eat the sausage mash as I was really hungry, but in retrospect wished I hadn 't. I almost never leave food anywhere in the world, but I left that curry. I 'm not sure how dishes that bad could be let out of any kitchen. We complained to the waitress (who was doing her best) she asked us not to leave and a minute or two later refunded our main courses with an apology. I felt for her as she was doing her best as front of house when the kitchen was a shocker. Note that we didn 't ask for a refund or even hint, they just provided it. I 've never asked for a refund. It 's sad, as these days rural pubs need to do things right, but this wasn 't just small things; everything they could have done wrong with those two dishes they did wrong. Nothing cooked from fresh, nothing checked before leaving the kitchen, tasteless food, tiny portions, cold."