Telefono: +441543373292
Indirizzo: Watling Street, Cannock, United Kingdom
Città: Cannock
Piatti: 24
Recensioni: 66
Sito Web: http://www.tobycarvery.co.uk/restaurants/midlands/nortoncanescannock
"Shocking service. Called to queue for the carvery, then a ten min wait for chefs to arrive and carve. No apology for delay. I asked for the lamb, before serving the chef noticed a slither of fat which he cut off. I expected him to replace the fat with more meat. He didn't. I requested more. He curtly said that is the correct portion. He did not offer an upgrade. My husband asked for lamb and pork. The chef forgot and cut lamb only. My husband reminded he had requested pork as well. Chef then carved pork. Therefore my husband received a double portion of meat. No consistency. He did not wish for mint sauce. Mint sauce was poured on his plate. My husband requested mustard. This was not provided and my husband had to remind him. I asked for a few Carrots. Shovel fulls were piled on. The communication skills were shocking. Someone asked how our meals were. We told her the above. She offered to fetch me more lamb. I had finished my meal by the time she returned to say sorry for the delay....without the additional lamb. We were offered free desserts. Ten mins after receiving the menu they finally took the dessert order. After 20 mins someone asked what dessert was ordered. Ten mins after that someone said the dessert would be with us soon. Finally after another five mins the desserts arrived. We will not be returning. If I could give a zero score I would."
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