Yo! Sushi - Piatti

8 Bedford Street, Exeter EX1 1LL, United Kingdom, Exeter United Kingdom

🛍 Asian, Sushi, Curry, Vegan

3.2 💬 1050 Recensioni
Yo! Sushi

Telefono: +441392331340

Indirizzo: 8 Bedford Street, Exeter EX1 1LL, United Kingdom, Exeter United Kingdom

Città: Exeter United Kingdom

Menu Piatti: 8

Recensioni: 1050

Sito Web: https://yosushi.com/restaurants/exeter-princesshay

"It's not great, customer service needs to improve and chefs' attitude should be reviewed.We arrived unreservedly and were told we couldn't get 50 percent discount. Understandable.Then we scan our trail and follow-up as it was said to be no problem.Then we waited at the door while the manager spoke to two staff members (we listened to the whole conversation To be fair, the dark hair girl was great and polite. They need to give it a better position as the manager kept talking to her behind us.They told us the new order of things, it's not a problem. The coke came with a huge stroke and the broken lid (this was replaced, the strap stopped for about 10 minutes. However, no staff member realized until a client informed them.Our fries arrived cold, the manager took them to be replaced. We wait a while and it turns out they gave it to someone else.Then, the chef comes and says these are your fries because the previous ones were apparently cold, I can't see how they cooled.In my opinion, it's very rude for the chef to say, why the hell would we lie about the fries?In general, changing the management and improving his customer service as a trash."

Menu completo - 8 opzioni

Tutti i prezzi sono stime su Menu.

Dessert

Involtini Di Sushi

Sushi

Antipasti

Vegetariana

Pollo

Specialità Giapponesi

Indiano

THinch1 THinch1

Usually visit the restaurant in Leeds but this is a nice place to eat. Staff are really busy but also friendly. Sushi is really good but the non-sushi food on the menu isn’t great.

Indirizzo

Mostra Mappa

Recensioni

V5524SBalanh
V5524SBalanh

Had the most unbelievable service and brilliant service as ever. Cannot praise them enough. Menu is limited due to Covid, but barely noticed. My wife gorged on Salmon sashimi as she loves do. Last day of eat out to help out


simplylisan
simplylisan

I've never been here before or eaten sushi. He decided to stop by to prove it. Educated, efficient staff. You have to scan a QR code and then place the order on your phone. I heard someone complaining about this, I thought it was a good system. The food came quickly, I will definitely come back.


mutube820
mutube820

We are regular customers of this restaurant and never disappoint us. I had the opportunity for a quick lunch for 2 and service and food was excellent. The variety of food is amazing and I can recommend squid to salt and pepper every time, followed by a Katsu chicken and the choice of noodles or rice as well. Visualizza piatti


JMEO1775
JMEO1775

Our children have wanted to visit for years and try the different dishes. The food was a little blurry. The food was fine, but some of the orders arrived immediately and others much later. My dragon rolls were probably soaked around.Customer service is not excellent, some of the young people do not seem to be able to hide that they are not very interested in being there. In general, he will not run back to a self! at any time.


AViDHere
AViDHere

I booked an online table for the birthday of my daughters for 4. 30 hs. Subsequently, ring to extend the reservation in 1 person. I told them that my reservation was for 4:30 pm.He went to the restaurant to tell him: "We are not serving food now because we closed soon.Expandido was booked online and had called, but at no time they had told me they would be closed.They said: well, they shouldn't have that online, there's nothing we can do. I sent an e-mail to the central office and received no response from them. It was a great I! fan like my daughter. I won't use one again.


Euro
Euro

I booked a table for 2 since it was my birthday and I saw that they were making a 50% discount on a fixed menu. I waited outside and they told me there was no reservation, so I showed them a copy of my confirmation email. We sat down, we had to ask about the offer, we took our incoming and we waited for the rest of our order for 30 minutes. We saw how other tables were served and food orders were completed to carry. Then I complained that waiting 45 minutes wasn't enough. We finally got the rest of our order. I was ready to go. They were aware of the problems we experienced and apologized and removed 10 of our bill. We will not return soon and it is not worth the money, even with a 50% disco... Visualizza piatti


magegorska
magegorska

Being a loyal customer of me sushi and I usually love the experience, I am so sorry that today I feel I have not received the customer service I deserve.Rachel was rude and arogant. He took the food box from my hands and yelled at me not to touch anything. He pointed the ipad and ordered me to make a selection there. At this point, he left to take a phone. Considering that the last time I visited I picked up my food to take and paid in the box. I felt that, since the system changed, maybe it could be explained politely. I was wondering if kindness and help are something of the past. Why is it too much for Rachel to treat another human being with respect and dignity? By the time I bought and...


Blake93
Blake93

Sadly, having been before the food here is fab. However, given the customer service, we didn 't get so far as eating last night. We had a reservation, and when we arrived, we were sat at a side bar that had a sign on it saying this table cannot be used due to covid restrictions . When we raised this with the wait staff, they said they couldn 't use the other booths and then proceed to sit other couples there within 2 minutes of our arrival. When we raised this again, the server who was either called Jay or Jake said if we wanted to sit somewhere better, we should book out the whole restaurant, and when I asked if he was joking he said well if you don 't like it , and stared at the door until...


laureng827
laureng827

It's not great, customer service needs to improve and chefs' attitude should be reviewed.We arrived unreservedly and were told we couldn't get 50 percent discount. Understandable.Then we scan our trail and follow-up as it was said to be no problem.Then we waited at the door while the manager spoke to two staff members (we listened to the whole conversation To be fair, the dark hair girl was great and polite. They need to give it a better position as the manager kept talking to her behind us.They told us the new order of things, it's not a problem. The coke came with a huge stroke and the broken lid (this was replaced, the strap stopped for about 10 minutes. However, no staff member realized... Visualizza piatti

Categorie

  • Asian Vivi un viaggio culinario attraverso l'Asia con il nostro menu variegato. Dai sapori piccanti del curry tailandese all'umami saporito del sushi giapponese, offriamo una vasta gamma di piatti che celebrano la cucina asiatica autentica.
  • Sushi Delizia il palato con la nostra deliziosa selezione di sushi, che include ingredienti freschi, rotoli sapientemente realizzati e nigiri tradizionali. Ogni boccone offre un'armoniosa fusione di sapori, promettendo un vero gusto del Giappone. Visualizza piatti
  • Curry Assapora la nostra raffinata gamma di curry saporiti, ogni piatto arricchito da un'unica miscela di spezie ed erbe aromatiche. Da leggero a piccante, esplora i sapori diversi delle varianti tradizionali e contemporanee, perfettamente abbinati a riso o naan.
  • Vegan Deliziati con il nostro menu vegano, che offre una vibrante selezione di piatti a base vegetale realizzati con ingredienti freschi e di stagione. Gustate pasti saporiti che sono tanto nutrienti quanto deliziosi.

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"Owner rude and arrogant! And you can’t trust them and they won’t make your order right by just saying too busy to make it right! I called in to make a booking but told no tables available but I could place an order for takeaway so I ordered two gluten free pizzas. I also asked what size are the gluten free pizza crust and was told 11”. I was told I would need to wait 1 hour 30 minutes and I agreed. I ordered the Gluten free 11 “ crust as advised for one Olive Tree and one Garlicky . When I arrived, I asked the person with the pizzas to confirm the gluten free pizzas. She looked a bit worried and said they were not gluten free. I asked the other girl if I would have to wait another 1.5 hrs and she said they would expedite my pizzas. The owner came over and said he had two vegan pizzas for 8:30 pm and I said that is not what I ordered. He said he was too busy to remake the pizzas. He said the girl that took the order said she didn’t remember gluten free was ordered. As a Celiac , those are the first words out of my mouth when I order any food and I also inquired the size of the gluten free crust and frequently they are pre-made and sealed and I was told they are 11”. He would not remake the pizzas as he said he has to trust his staff. So he implies the customer are lying and uses it as an excuse to not make it right. It doesn’t excuse not remaking the pizzas correctly as ordered gluten free as I was told a few minutes earlier. I assured him I ordered both pizzas gluten free and my wife came in and also confirmed as she heard me place the order on the phone. I realize this pizza must be well done and popular but not to remake the pizzas and imply me a liar and refusing to remake them is unprofessional. I find his behavior arrogant, rude and unprofessional and just because he went to Italy to learn how to make pizza doesn’t make him a good owner and manager. Hopefully, he won’t blow off this review but learn from it. Always make it right for your customers! And never insult your customers! It also suggest he doesn’t care about his customers because he is too busy. He walks away and just repeats he has to trust his employees. Poor excuse for not making the pizzas as ordered! Employees can make mistakes and as a Coeliac I will also double check as I did when I came to pick up the pizzas. I would advise Coeliacs to not try these pizzas as you can’t trust them to make them to your order. Peace be with you! Dietary restrictions You cannot trust this place to make your gluten free as ordered and they won’t remake it if they made it wrong and just say I have to trust my staff. Very Poor attitude from an owner and a bit arrogant! Customers don’t appear to be important and must be lying if they get an order wrong."