"Booked an overnight stay via Booking.com. On arrival to the George the Dragon, I had to pay an additional £98.10 in order to check in. Having made arrangements to visit family, I paid the extra amount. In total I paid just under £400 for one night 2 rooms. Booking.com insisted that I will receive a refund of this amount, however almost 3 weeks later all I have received from Booking.com are emails asking for more details and evidence of the overcharge. I have lost faith in ever receiving this money back. I will not use Booking.com ever again and I will return to Hotels.com now. At least I will be able to speak with a person rather than messaging or emailing a non-entity. Back to the George and the Dragon, it looks fine is part of the Greene King stable. We had 2 rooms in the Ardley Suite and they look good and it is a pleasant setting. However the beds are simply hard, not firm but how I imagine it might be, sleeping on a rock plus the pillows are very similar. Just like smaller rocks. The shower was a trickle of water that just about washed me clean. Lovely looking room and a big bathroom though. All rather period looking. We ate in the George the Dragon for dinner, it was passable and difficult to mess up a burger or ham, eggs chips. I requested the macaroni cheese but it was off the menu that evening. Instead I was served a plateful of macaroni with overcooked tasteless beef stew, I think. I paid £83.50 for 4 meals, no dessert, including 2 soft drinks. We certainly wish that we had stayed in another hotel or pub and eaten somewhere else. The cooked breakfast was rather small, one sausage, bacon, beans, a hard Hal tomato and some toast. I overheard one elderly gentleman saying, “it’s the worst breakfast I have ever had”, followed by an enormous belch! This about summed it all up."
