Cotswold
The Churchill Arms

The Churchill Arms

Paxford, Cotswold, United Kingdom, GL55 6XH

Pub • Steak • Vegan • British


"I have stayed in many hotels over the years, but this was by far the worst experience I have ever had. To get to our room, we had to walk around the back of the pub near the kitchen and step over a dirty kitchen water channel. The room was very small and lacked basic amenities like a bin. Despite these issues, we decided to eat at the pub downstairs (although we found the food to be overpriced for tiny portions). However, the problems escalated when we realized that the walls and floors did not block out noise well, and we could hear loud music from the pub all night. Even after the pub closed, the music continued to get louder. Around midnight, we asked the staff to lower the volume, only to find them having a party with loud music and joints. They briefly turned the music off, but it soon started again. In the middle of the night, water started pouring through the fire alarm directly onto our bed. It turned out to be dirty shower water from a staff room above. After complaining to a staff member (who appeared to be heavily intoxicated), we were moved to a spare room that was also dirty and covered in hair and dirt. We considered leaving, but decided to stay the night despite the discomfort. The next morning, we cancelled our reservation for the following night and requested a refund, which we received without any additional compensation. Overall, it was a terrible hotel experience that I will never forget."

The Frogmill Inn

The Frogmill Inn

Shipton Oliffe, GL54 4HT, Cotswold, United Kingdom

Steak • British • Breakfast • Vegetarian


"We just wanted to send an email to thank ALL of the staff at the Frogmill for making our special day absolutely perfect!! The frogmill is such s beautiful setting and we loved visiting often from choosing the venue, right up to the wedding day! We had a meal the night before with a large group and the food was delicious and the staff were very friendly and attentive. We want to say an extra special thanks to a few of the staff that were incredible in the build up to the wedding and on the actual day.. Firstly, Fred. You have been amazing and nothing has ever been too much or an issue, you made sure that everything was exactly how we wanted it through every stage of our wedding!! We always came away from the Frogmill beaming with happiness more and more after each meeting with you! So thank YOU for everything!! Henry, What a guy, you were amazing!! You made sure our wedding evening was perfect for us! You did everything and MORE for us that evening, there was no stress or issues and you stayed completely calm despite us running so behind!! You co ordinated all our vendors and your staff beautifully and ensured that all transitions were smooth. When plans had to change, you made sure it was dealt with immediately. So a huge thank you to you!! And last but not least, beautiful Hollie, Hollie, what can we say, you were INCREDIBLE- from the moment we met you on Friday through to leaving on Sunday, you were there every step of the way, ensuring that everything was being done exactly how we wished but most of all, ensuring we were happy! Your official title of ‘wedding co ordinator’ needs to change, because you were so much more than this, you were my personal dress holder, my train ‘floofer’, my support, my make up checker, my ‘everything is in place’ person! The Frogmill are extremely lucky to have you!! AND Every bride needs a ‘Hollie’ Thank you again, to each and everyone of you at the frogmill that made our special day possible! Each one of you played an important part of the day, from making sure the place was immaculate, the serving of our guests, holding open doors, calming down my bridesmaids before they walked in, cooking the food, mixing the cocktails, fixing the fountains!!! THANK YOU! And best of all, thank you for allowing our fur baby Otis be part of our day, it meant the world to us!"