Fylde
Cafe On The Pier

Cafe On The Pier

The Pier, FY8 1, Fylde, United Kingdom

Cafe • Lunch • British • Breakfast


"Ordered beef stew and dumplings. Sat for ages waiting whilst watching their promotional on their tv display showing wonderful meals being made in their kitchen. Eventually, what looked like a cow Pat next to a portion of mash potatoes arrived. Stew and mash the server declared. That’s meant to be stew and dumplings I replied. Oh! he said and disappeared to investigate. After nearly ten minutes he returned with not one, but two bowls of dumplings. These dumplings had never seen the inside of a stew. They were solid, dry and free from any trace of gravy. By now the stew was lukewarm and very gloopy but I was really hungry so I thought I’d give it a go. The dumplings clearly were not cooked in the stew as one would expect. In fact I suspect that they were very hastily mixed, microwaved then popped under the grill to enhance their appearance but they were inedible. I tried to ask the waiter to take it away but he mumbled an apology and left. I gave up trying to eat what was probably the worst plate of food anyone has ever put in front of me. The waiter eventually returned and took it away, offering to have it looked at and perhaps redone. No thanks. By now my wife had finished her dinner (which was nice by the way so we moved on to cake and coffee. My wife did mention at the till that nobody had got back to us regarding my meal. The lady said that she was so busy just now but had had my meal put aside so she could look at it and would come back to us later. After some time we had heard nothing so I decided we’ll just chalk this one up to experience and leave. As we passed the till I saw the lady whom I assumed was in charge. I told her that I was disappointed that nobody had come back to us. She said that she had expected my wife to return to her and had assumed we’d left. What was wrong with the meal she asked (clearly she hadn’t looked at it I explained what was wrong with the meal. She replied with classic “ we serve this all the time and nobody else has complained” (did they serve other people with stew and no dumplings? and then summoned the young lad who had prepared the dumplings. He told me that he had definitely cooked the dumplings in the stew (I swear his nose seemed to grow by an inch I told him my theory and he looked awkward. The lady in charge then told me that I was being rude. I definitely wasn’t. I explained to her that as I had eaten a small amount of the food that I wasn’t even asking for a refund and therefore surely she must realise that I was sincere in my complaint. She replied that she was sorry that I hadn’t enjoyed the meal. I left. What is a shame, is that the cafe is a really nice place and all the other food I saw looked really good. I now know that the chef was off sick and they were really struggling in the kitchen. It’s no disgrace when something goes wrong, it’s a disgrace when someone feels the need to blame the customer. My advice, you guys need to take some time out and watch your own promotional video then you might understand my disappointment. For your information, I would definitely recommend this cafe as the food looked great and everyone else there seemed to be having a very good experience."

The Beach Terrace Cafe

The Beach Terrace Cafe

Fairhaven Road, Fylde, United Kingdom

Cafe • Coffee • European • Breakfast


"We took a nice day out to Lytham on the first May Bank Holiday and had a pleasant stroll along the front. We stopped here for a bite to eat and a drink before heading off back home. The weather forecast was sunny all day which it was and therefore the owners of this establishment should have had enough staff laid on to accommodate it's clientele. Unfortunately that was not the case with two young ladies rushed off their feet trying to serve everyone and a young lad at the ice cream parlour. The queue when we got there was around 20 people long and it took 20 minutes to get served, and after getting served the queue was still 20 people long behind me. The way in which they operate does not give the poor ladies a chance to cope. They take your order which they give to the kitchen but then start to make your drinks. Therefore no one is being served whilst they do this! There should of been an extra member of staff they gave the drinks order to who then did this whilst the ladies carried on serving...this would have been much more efficient. The prices here are very expensive for what it is, after all it's only a cafe and their prices matched that of a pub restaurant. The food was served quite quickly and was piping hot and very good quality. My grilled chicken burger with chips at £10.95 was an average price, but my partner's fish finger butty at £8.25 was expensive given it didn't come with anything else either. The drinks are even more expensive as paying £7.30 for two hot drinks is not good value at all. Overall it was a decent experience with the waiting time and prices not dampening our day. However, the service needs to improve, the prices need reducing on some dishes and drinks and the tables need to be cleared much quicker as the birds can been seen swooping down on the food left by customers who have left. One final point. There are signs not to feed the birds but can I also say that additional signs of owners not being allowed to let their dogs sit on the seating or tables where people have to eat. Unfortunately we witnessed this which is unacceptable mainly by the dog owners rather than the cafe owners. By the way, we are also a dog owner so it's nothing against them!"

The Cartford Inn

The Cartford Inn

Cartford Ln, Little Eccleston PR3 0YP, Fylde, United Kingdom

Cafés • Pizza • Mexican • Seafood


"Review Me and my girlfriend arrived for a booking on a Sunday afternoon, our table wasn’t ready so we were told to take a seat at the bar whilst we waited, that being said, the wait wasn’t very long. After ordering some drinks we were taken to our table to be seated where the waiter asked if we wanted water for the table to which we said yes, this never turned up but after all it’s only a bit of water and I was quickly making my way through a lovely tipple from Farmyard Ales anyway. A short while later a waitress came over to take our order, which after a lengthy 10 second scan of the overpriced menu me and my girlfriend both opted for the Roast Beef Dinner’s, with additional sides of Mash Potato and ‘Local’ Green Beans, (seems if they’re locally sourced you’re charged a pound a mile from a 5 mile radius for these luxurious organic green sticks). A short while later another waitress came over to take away our empty glasses and asked if we’d like some more drinks, to which I replied “YES PLEASE I’D LOVE ANOTHER ONE OF THOSE ALE’S IT WAS SUPERB”. 10-15 minutes later no sign of any drinks my mouth was drying up, I started to shake, a headache was coming on…but all of a sudden everything seemed okay, a juicy piece of pink beef was presented in front of me smothered in gravy (I felt that euphoric I forgot to ask where the drinks were). We both dived in head first but to my despair, I suddenly realised everything was cold, not even lukewarm, so we were quick to inform a waiter who took it away for us, as well as the singular scoop of primary school looking mash and the luxurious organic green sticks. A few minutes later the food was back on the table (minus the sides) and we were warned to be careful as the plates were very hot….they’d just been nuked in the microwave but we were past caring at this point, we were ravenous. We asked the waiter who brought the food over the second time for the drinks we’d asked for originally and tucked in. To be fair the beef was well good and top marks for the red cabbage, everything else was mediocre not much care and attention to anything, wasn’t seasoned enough for our liking. That being said I still managed to clear my plate, in record time as well, but to be fair that was just because I’d not eaten all day, it wasn’t much cop and I needed the gravy to quench my thirst as we still hadn’t received our drinks we’d asked for, nor the sides we paid for which mustn’t have been good enough for the microwave. The table was cleared and this time my girlfriend asked where our drinks were to which the waitress handled, she went to the bar and to our surprise came back with nothing, she asked what it was we wanted but I told her it was okay as I couldn’t be bothered waiting any longer, I just wanted to pay and get out, in fairness we’d decided on a drink elsewhere, so I asked for the bill. The bill came to £75 for two roast dinners, two sides and two drinks, I told the waitress that we never received the sides that were taken away the first time to be reheated with the rest of the food. Admittedly she knocked one of the dinners off the bill as well as the ‘discretionary service charge’ which took it down to about £50, better than a kick in the b ocks but still steep for what was a disappointing drive out to what once used to be a cracking little eatery that we more than likely won’t be returning to."