Kingston upon Hull, City of Kingston upon Hull, City of

Kingston upon Hull, conosciuta per la sua ricca storia marittima, offre piatti tradizionali come le frittelle di Hull e il pesce e patatine ricoperto di spezie, che riflettono la sua eredità costiera e i sapori locali.

La Loggia At The Ferens Gallery

La Loggia At The Ferens Gallery

Ferens Art Gallery, Kingston Upon Hull, City Of, United Kingdom, HU1 3RA, Kingston upon Hull, City of

Pizza • Coffee • British • Vegetarian


"The completely unprofessional and ill tempered staff with the exception of the chef ruined our trip to the gallery. First the poor woman on the till trying to take orders lacked training and was completely out of her depth. There were two waitresses and one had to supervise her all the time so that created more pressure. After a long wait to order in a queue of only 3 we chose a table. It wasn't busy as we were quite early for lunch with around 12 diners were in. I talked to the lady trying to work the till, asked her if she'd had any training working it before customers arrived. She said no, they are in at the deep end. I told her she had my sympathy and as there was a Suggestion Box right in front of me I said I'd make a constructive suggestion re training. But there were no cards to write on. A waitress tore me a scrap of paper to use. Quite quickly a waitress brought my friends meal, which looked very nice and said mine would be a bit later. This was unprofessional as people having lunch together want to eat at the same time. Then the waitress came back again and apologised saying she had brought that meal to the wrong table. Unfortunately my friend had already eaten some as it was getting cold. The waitress said mine would be a longer wait now as they were backed up. A few more people had just arrived. By this time my friend was halfway through her meal and it was obvious we were not going to be eating together and lunch would take much longer than usual. As we only had 2 hours for eating then looking around the gallery I went to the till and told them to cancel my meal. I got a refund, my friend eat half her food and we left. While at the till getting the refund and in front of the queue of around 9 people the older waitress gave an aggressive diatribe about how mistakes happen, they do their best, short staffed, lack of training etc etc etc. She reeled off so many excuses for the abysmal service it sounded well rehearsed. I get it that she is badly trained, short staffed. Management need to deliver what these women need to perform their roles effectively and professionally."

The Sailmakers Pub And

The Sailmakers Pub And

St Andrews Quay, HU3 4SA, Kingston upon Hull, City of, United Kingdom

Pub • Pubs • Full • Steak


"We’ve been coming to sailmakers every week for a good year now but the last 3/4 times we hav eaten the steak skillets have been really bad the portions are just enough to feed a child our most recent visit 02/02/2024 we ordered a skillet it didn’t come sizzling like it should the food was cold I asked 3 times for peppercorn sauce which I’d paid for separately ! By the time it did my husband had finished his meal who also said his meal was cold and very small but ate it anyway as he was soo hungry . I complained to the waitress I’ll get you some more chips ? I explained I’d still not received my peppercorn sauce either she was gone ages in the meantime my food was even colder . She brought 2 bowls of hot chips out peppercorn sauce I said the rest of my food is cold my husband has eaten his she said you can still eat the chips I told her I want a refund I’m not paying for a child’s portion of food that is stone cold she said ok I’ll will have to take your meal away so she did and offered a free pudding ? Which I declined This will be the last time I eat in at the sailmakers !!! don’t know if they have a new chef and been told to cut back on portions 11 cold chips an 8oz Luke warm rump as big as the palm of my hand With a table spoon of peas half of tomatoe doesn’t even fill the skillet the plate just looks empty good job we ordered extras 4 pieces of scampi 5 onion rings what a insult"

Crown Cushion

Crown Cushion

11 15 Trinity House Lane, HU1 1JA, Kingston upon Hull, City of, United Kingdom

Pub • Drinks • Asiatic • British


"Needed something to eat before meeting up with freidns for a night out in town. Spotted this place and took a quick gander at the menu and thought we would pop in. The decor of the place is nice a articticly done, with a few quirky images. Whilst the item that initially drew us in was that face that is was seling 'The Pie Shop ' pies [well known in Hull for very good quality and flavoursome pies] we actually decided on a more 'tapas ' style small plate offering. You get to chose 3 small plates for the very reasonable £12ish price point. We went for the gnocci, some calimari and also some Chorizo...and they are all served with some ciabatta bread. The food came to us in reasonable time, although the barmen apologised for the delay. Im lead to believe that there was a longer delay if we were having mains, but again we did hear the barman letting people know that before ordering. To me I do not mind the wait, if the food is worth it. For us, with the small plates, it was, and even if we had had a main [i.e. the Pies] then we know how good they are, so would have just sat back and enjoyed the place [and an extra pint] whilst waiting. The 3 small plate selection we had filled us nicely to line the stomach before hitting the town for a few beers, and left us satiated with tasty nibbles, without the destended stomach and no room for any drinks. Will definately be going back for the Pie experience."

Zizzi Hull

Zizzi Hull

Unit 50A St. Stephens 110 Ferensway, HU2 8LN, Kingston upon Hull, City of, United Kingdom

Pizza • Vegan • Italian • Vegetarian


"I usually don't write reviews, but I felt compelled to share my experience tonight. The restaurant was not even half full, yet the mistreatment we faced was inexcusable. What should have been a pleasant family dinner turned into a complete disaster. We regretted coming here and we will never be back. If you enjoy being served by rude waitresses and having your meal ruined, then this is the place for you! Despite requesting all our food to come out together, it arrived sporadically, leaving the kids frustrated. We asked for sauces that never arrived, and when we complained, we were accused of lying. Our drink orders were mixed up, and despite asking multiple times, they never came. Our table was never cleared throughout our ordeal. Additionally, one of our party members got burnt when using the mother and baby changing unit due to scalding hot water coming out of the tap with no warning signs. The waiter dismissed our concerns until we showed her the injury. The waitresses we dealt with were incredibly rude and unprofessional, even pretending to be the manager. We were provided with a form to fill out for the injury, but were left waiting for over 20 minutes with no resolution in sight. Our plans to go to the cinema were ruined, and the kids were left disappointed. We were appalled by the lack of customer service and will not be returning. Overall, a horrific experience that could have been easily avoided with a simple apology."