Telefono: +441482613902
Indirizzo: Ferens Art Gallery, Kingston Upon Hull, City Of, United Kingdom, HU1 3RA, Kingston upon Hull, City of
Città: Kingston upon Hull, City of
Piatti: 2
Recensioni: 1394
Sito Web: http://www.facebook.com/pages/La-Loggia-Cafe/103725199706914
"The completely unprofessional and ill tempered staff with the exception of the chef ruined our trip to the gallery. First the poor woman on the till trying to take orders lacked training and was completely out of her depth. There were two waitresses and one had to supervise her all the time so that created more pressure. After a long wait to order in a queue of only 3 we chose a table. It wasn't busy as we were quite early for lunch with around 12 diners were in. I talked to the lady trying to work the till, asked her if she'd had any training working it before customers arrived. She said no, they are in at the deep end. I told her she had my sympathy and as there was a Suggestion Box right in front of me I said I'd make a constructive suggestion re training. But there were no cards to write on. A waitress tore me a scrap of paper to use. Quite quickly a waitress brought my friends meal, which looked very nice and said mine would be a bit later. This was unprofessional as people having lunch together want to eat at the same time. Then the waitress came back again and apologised saying she had brought that meal to the wrong table. Unfortunately my friend had already eaten some as it was getting cold. The waitress said mine would be a longer wait now as they were backed up. A few more people had just arrived. By this time my friend was halfway through her meal and it was obvious we were not going to be eating together and lunch would take much longer than usual. As we only had 2 hours for eating then looking around the gallery I went to the till and told them to cancel my meal. I got a refund, my friend eat half her food and we left. While at the till getting the refund and in front of the queue of around 9 people the older waitress gave an aggressive diatribe about how mistakes happen, they do their best, short staffed, lack of training etc etc etc. She reeled off so many excuses for the abysmal service it sounded well rehearsed. I get it that she is badly trained, short staffed. Management need to deliver what these women need to perform their roles effectively and professionally."
A7LSY
Had a lovely lunch of Roasted Red Pepper and Tomato soup today. Really delicious. Friendly and helpful staff.
Indirizzo
Recensioni
dallasdiners
Nothing fancy . No bells and whistles. Just ordinary well cooked lovely food. Quick efficient service. Clean restaurant. No complaints here
purplelady803
Love this cafe. The food is fresh, delicious and tasty. The staff are always pleasant and helpful. It is very clean, light and airy with a nice atmosphere.
jillian
Didn’t get the chance to order as we were rudely and aggressively told by a member of staff to get out as she was cleaning the cafe was still open 3:45) Would never go back and it ruined what otherwise was a nice afternoon at the Ferens
R1264GEjanek
Not as good as it used to be. We only wanted tea but had to wait over 15 mins for it. Seemed to have a poor system of getting orders out. Also had to ask for our table to be cleared from previous customers, this after about 10 minutes of sitting there. We noticed others had to do the same.
Jackie
This charming café is peacefully run and immaculately clean. The food is delicious. We had a pleasant experience during our visit and I felt compelled to leave a positive review, especially after reading some negative ones. I have come here multiple times to meet my mom for lunch and it has always been excellent. I have no complaints.
MrsNWheatley9
Decided to leave a review after reading some of the recent ones given and then visiting for lunch today with 2 adults and 3 children under 8. Wasn't sure what to expect after the most recent reviews but we had such an excellent experience, managed to find a table for 5, really good choice on the menu for the grown ups and the kids menu was very good value for money with a good choice, very easy to order with fantastic customer service very polite and helpful and the food arrived quickly and was excellent. Could not fault our visit
C7455UIlesleyb
I have visited this restaurant multiple times over the years while visiting the wonderful gallery, however, I am disappointed to say that the cafe has not improved. During my most recent visit, all I ordered was a bacon sandwich, a toasted teacake, and tea. The sandwich was disappointing with stale bread and greasy bacon, the teacake was average but served with margarine instead of butter, and there was not enough tea for both of us to have two cups each. The staff were friendly but lacked organization. Although there is a comments box, I was unable to find any comment cards. It is unfortunate that the experience could have been better.
Nicola
We have visited this restaurant multiple times and always enjoy it. The ambiance is light and airy, with a good amount of space between tables. It can get busy at times. The seating includes traditional tables and chairs as well as armchairs, sofas, and coffee tables. Today, we went for a late morning visit and each had a bacon sandwich. The bread was fresh, but the bacon was a bit hard and salty, indicating it may have been cooked and reheated. The drinks were satisfactory. However, a staff member repeatedly passed through the cafe with a trolley, causing the doors to slowly close and let in a blast of freezing cold air. This made our experience less enjoyable than usual. We plan to visit a...
samyorks
The completely unprofessional and ill tempered staff with the exception of the chef ruined our trip to the gallery. First the poor woman on the till trying to take orders lacked training and was completely out of her depth. There were two waitresses and one had to supervise her all the time so that created more pressure. After a long wait to order in a queue of only 3 we chose a table. It wasn't busy as we were quite early for lunch with around 12 diners were in. I talked to the lady trying to work the till, asked her if she'd had any training working it before customers arrived. She said no, they are in at the deep end. I told her she had my sympathy and as there was a Suggestion Box right...
Kingston upon Hull, City of
Kingston upon Hull, conosciuta per la sua ricca storia marittima, offre piatti tradizionali come le frittelle di Hull e il pesce e patatine ricoperto di spezie, che riflettono la sua eredità costiera e i sapori locali.
Categorie
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Coffee Assapora la nostra selezione di caffè sapientemente preparati, dai ricchi espressi ai cremosi cappuccini. Che tu abbia bisogno di una carica mattutina o di un sorso rilassato, le nostre opzioni di caffè promettono calore e comfort in ogni tazza.
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Seafood Immergiti nelle catture più fresche del mare con la nostra selezione di frutti di mare, che offre piatti squisiti preparati con pesce e crostacei di alta qualità. Assapora i sapori dell'oceano in ogni boccone!
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British Tradizionale e sostanzioso, il menu britannico offre classici di conforto come fish and chips, succulenti arrosti e torte salate. Riscopri i gusti familiari, amorevolmente realizzati con ricette senza tempo e ingredienti freschi e locali.
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Vegetarian Goditi la nostra vibrante collezione di piatti vegetariani, realizzati con le verdure più fresche, sapori ricchi e spezie saporite. Gustati un piatto salutare e delizioso che celebra i migliori ingredienti della natura.
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Cafe
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Vegan Options
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Vegetarian Friendly
