"Attended a family wedding here recently. The restaurant, the location and the facilities were top notch, I think you would have to work hard to improve on what they have achieved here. However, the bar staff in the first floor function suite leave much to be desired ! Their attitude and reaction to the wedding guests during the wedding reception and evening event should definatly be improved ! It began with the sullen faces of the waiting staff during the reception , most should learn how to smile only one lady waitress blonde hair new starter was polite and smiled give her a job in staff training We asked for a bread roll during lunch, to be told, only for guests who have ordered soup ! Eventually after asking again they brought two over for the brides father... The evening event was a challenge when we struggled to understand why the part bottles of wine had disappeared from the table, when most of the guests were drinking spirits and beer etc. The penny , or should I say the C £17,000 dropped when the waitresses were removing full glasses of drinks from the table without checking! When challenged , the nonchalant response was to place the drinks back on the table and march off like petulant teenager! Our dismay was amplified the following day during a conversation with the restaurant manager told us , that 's what we do, If you need to keep your opened bottles of wine on the table you need to let us know , otherwise they will be removed! oh, so the wine is cleared along with the newly poured drinks too then? I don 't think we, or anyone else we know have ever been to a restaurant and even thought to tell the waiting staff not to take the half bottles of wine away before they have been emptied ? This usual practice was not discussed when we booked ! A cynic could suspect they re sell the newly recovered wine by the glass. This said, the manager did compensate with two bottles of the brides choice , so thanks for recognising the issue. But please consider NOT removing part bottles etc without checking in the first place."
