"I booked a room for a wedding along the road and called ahead to explain that one member of our party was in a wheelchair and another had walking difficulties, so we needed ground floor rooms with accessible showers. However, we were not informed that the rooms were located in an old outside building instead of the pub itself. Upon arrival, we were shocked to find that the accommodation was not suitable for our group, as there were three steep stone steps with no support rails to access the rooms. One of our party actually fell while trying to navigate these steps, resulting in injuries to their ankle, knee, and head. My husband had to assist me, as well as my sister and her husband, who has limited mobility, in and out of the rooms. The rooms were very basic, with long cables running from the front door to the TV on the wall and draped over the radiator. Our bathroom was located up a steep flight of stairs, which was potentially dangerous for me during the night. For breakfast, we were only offered a sparse selection of cereal, a refillable bottle of unknown milk, and one carton of orange juice. We opted to have breakfast at a local cafe down the road, which we found to be delicious and highly recommended. Confusion also arose regarding the checkout time, as there was no information displayed in the room except for fire instructions. After contacting the staff, we were initially told checkout was at 9:00 AM, but later informed it was at 10:00 AM. The saving grace of our stay was the evening meal, which was freshly prepared and very tasty."
