South Oxfordshire
Cherry Tree Inn

Cherry Tree Inn

Stoke Row, RG9 5RD, South Oxfordshire, United Kingdom

Pub • Steak • British • Vegetarian


"Service was terrible. We had to keep going to the bar to ask for drinks, condiments, cutlery etc Large fish and chips was the same size as a co diners small except a few more chips.when this was mentioned to the waiter we were offered some extra chips. Both the fish chips were not freshly cooked and had obviously been cooked and kept warm for some time. Not crispy. Ketchup mayonnaise served in the same pot!! We went to the bar to pay and a customers dog was lying in front of the restaurant exit in full view of all the bar staff. He didn’t move the dog out of the way so we had to step over the dog to get out. No one asked him to move the dog from being a trip hazard. When paying the bill we asked that the discretionary 12% service charge be removed as we didn’t get good service. We were told they were not able to remove it so gave us a complementary drink instead but no apology. Walking to the car on checking the bill we noticed we had been charged for a bottle of Prosecco instead of a glass. Went back again no apology from the young man got the bottle refunded but still out of pocket on the service charge against the £32.95 bottle There was a lady behind the bar that had just started service who was the only person to offer an apology. Such a shame as we went regularly during the summer and food was always good. Also prices on website are not the same as on the restaurant menu. We Won’t rush back"

Thai Corner

Thai Corner

Lamb Arcade, OX10 0BS, South Oxfordshire, United Kingdom

Thai • Asian • Vegan • Curry


"Have been here many many times before the Thai food here is just brilliant and it’s very easy to forgive the tired decor, quirky headroom of some tables etc etc.However the past three times it has become apparent that their service standards are failing Significantly.I will only talk about this visit as have not mentioned it before because decided to ignore it as love the food.Pre booked a table and when we arrived only 4 tables out of 12 in use. Were offered Thai crackers and orders drinks. The drinks took 20 Minutes to arrive!Then we ordered the strayers and main meals, well ...... basically we had to wait an hour yes really an hour to get our starter!!!!!She sis apologise and give us some more crackers but for how few people were in there an hour was totally unacceptable without proper explanation.Ate our meals and spoke to the server who told us that the owner was very busy doing take away meals so that’s why we did mot get our food. I asked does he prioritise on take seats over people in the restaurant and her reply was ‘of course ‘.There was no apology at a and we distinctly got the impression that people eating In were a hassle for them because they can’t easily answer the phones or deal with the take away Food.This was such a disappointment for us as we love this place food and have eaten here loads of times but after the past three visits being so shambolic we really don’t want to book ourselves go back in ever again."

The Cartshed Cafe

The Cartshed Cafe

Battle Barns, Preston Crowmarsh, South Oxfordshire, United Kingdom

Cafe • Soup • British • Barbecue


"we have in the cartshed many times in the run of the years at a point that visits weekly to breakfast. we have often seen the owners and entertained with the staff and one of the chefs. we were regularly the only guests who enjoy an early breakfast on a...Saturday morning during the lockdown. the service seemed to go down a few months ago so we stopped going. we started a few weeks ago, but our visit on Saturday left us. here is the list of things that went wrong: false eggs on an early piece. extrabutter toast was barely baked (see photo.) when I was asked for butter, a sharp answer was given to me that it has already been throttled." the breakfast came out again, with the right one, but only one. another fried egg was delivered, but was stone cold. braided to the counter and was filled with what it is this time." I also asked for replacement butter toast. the breakfast appears as ordered, my man almost finished his breakfast in this phase. then something toast is delivered with a sarcastic “hope it has enough butter for you” – it looked like it had been bathed in butter. then I asked to cancel the breakfast order and a refund. while all this hasn't even excused anyone. another waitress appeared and gave me money back for the breakfast (not for the drink or extra toast.) I then went to the counter and asked for a card refund – as I had paid from the card and also asked to repay toast. the waitress said, "Why are you giving me all these shy?" I was amazed, I only made a very valid complaint, so was quite shocked by this. she ran into the kitchen and said, "that b*tch is out there." I was so shocked. another employee appeared and gave me the refund, as required by law, back to the debit card. I was thinking about how I complained about it. I know the personal would not behave like that if the owners were there. I tried to contact the owners directly, but no one answers the phone. Anyway, on the read reply to other reviews from the cartshed, I decided to post this. this was a true representation of events. make sure that if they complain about the service here, out fear of the hurried, cried a b*tch and ended very hungry. and yes, the prices have increased exactly as expected in view of the current climate, but eating it is not worth and the service is not available. let us see how the cartshed reacts to this review."