St Albans
Blacksmith Arms

Blacksmith Arms

56 St. Peter's Street, AL1 3HG, St Albans, United Kingdom

Pizza • Steak • Mexican • Burgers


"So I went here yesterday for lunch with work colleagues … I was sooo impressed, the lady who I assumed to be the manager with black hair was so welcoming and friendly, the pub was spotlessly clean and the food I felt was such good...value for money. There was another lady behind the bar who was also so friendly…. I came out thrilled to have found this great pub right round the corner from work with such great staff. I went back with different work colleagues today for lunch, raving about how impressed I was yesterday…. Only today I had a completely different experience. I sat at the table I had reserved on line and ordered for my friends and then realised actually I’d like to move tables… the pub was so quiet only about other tables. I asked a lady I later found out was called Mollie if I could move tables, she just looked at me as if I’d asked her for a kidney! She was rude unhelpfu. I understand we all have bad days but her attitude was terrible. I explained I had been in yesterday and the dark haired lady was so nice I asked who she was… mollie said the DM like I’m supposed to know what that means, I asked what that was and she said deputy manager, I asked who she was and she said she was the manager !! I suggest you promote the DM immediately! We had our lunch and again the food was great… Mollie did go round the back of the bar and moaned about me to the bar maid and I could hear her saying I’m ready to walk out … so unprofessional… I could hear her, the pub was practically empty! We finished our lunch with no further incident… what a shame …. I really felt like I’d found a little gem to use for work, which I still will, only not on the days Mollie is the manager!!"

Pizza Hut Delivery St Albans

Pizza Hut Delivery St Albans

18 Beech Road, St Albans AL3 5AS, United Kingdom

Pizza • Lunch • Italian • American


"I ordered 6 large pizzas on the phone yesterday for today (13 March 2019) at 12:30pm for a baby shower party at my work. (My work colleagues lunches were between 12-1 1-2, so everyone on there12-1 lunch didn’t have there lunch but had to eat at their desks) The Pizzas were 45 mins late. They didn’t ring me to say they were going to be late because I rang them cos I was worried, there excuse was “we are busy” I said but I ordered yesterday you had plenty of notice, he said my food will arrive at 12:45pm but it didn’t arrive until 1:10pm. Even though I said twice on the phone what company we are and the address, the driver went into boots asking strangers if this was number 38, then he went outside Barclays Bank and then he decided to call my mobile. I made a complaint on the phone and they gave us free garlic bread. I opened the pizza up to find they got the order wrong, they gave us 2 pepperoni pizzas when I ordered 1 chicken and 1 pepperoni on the phone. I checked this order 4 times on the phone when I ordered it yesterday. My colleague called up Pizza Hut and they said they would send us 2 large chicken pizza and a drink for free. When the chicken pizza arrived we only received 1 chicken pizza not two. And when my colleague complainted on the phone when our orginal order didn’t turn up she said she wants to make a formal complaint and the person on the phone said we don’t take complaints. I still had to pay for the 6 pizza which turned up 45 mins late and the driver was standing there checking the money. I am beyond annoyed it’s the first time we ordered with them and it will be the last time. The chicken pizza looked awful it looked like it was beaten up and I refused to eat it. Please don’t waste your money time with this particular Pizza Hut in St Albans."