The Lake - Piatti

Will never return again. Meat tough and undercooked, plates cold, ridiculously small portions and overpriced. Service not great either. On the upside, the gardens and lake are beautiful.

Am I the only one who finds the website for the lake restaurant to be not user-friendly? Clicking on "accept cookies" does nothing, there is limited information and no prices when trying to view the menu, and there is no option to book online. These are all issues that I haven't experienced when booking with any other restaurant.

We went to celebrate my mum surviving ovarian cancer at 82 . We were warmly welcomed . The staff bent over backwards to make it a memorable time . But still keeping to COVID rules. The sandwiches were full and the flavors Difeerent. The staff were attentive to our every need. A huge thanks to Richard the general manager and his team . Visualizza piatti

Booked to celebrate our wedding anniversary and was delighted by the whole unrushed experience. Food excellent, beautifully presented and menu creative. The service was attentive but not intrusive, the food and drink manager deserves a special mention for his excellent service. Little extras made our anniversary. A real find and will certainly be visiting again.

We had a happy afternoon tea celebrating my mother's birthday with good company in a beautiful lakeside restaurant setting. We were very well looked after, the service was immaculate and the tea was plentiful with tasty sandwiches, warm scones jam and cream followed by macaroons, little lemon tarts and fruity cheesecake. English breakfast tea with a glass of bubbly. Highly recommend.

Beautiful setting very disappointing afternoon tea. Sandwiches were unadventurous the bread was not fresh. Scones were overcooked served with plum jam????? Cake selection included a savarin which was dry with wilted fruit on top. Cheesecake with a gelatine based topping was served to a vegetarian party. Plates were cold scones were cold service was forgetful. Very overpriced for what was served I wouldn't recommend have eaten much much better afternoon teas for the same price Visualizza piatti

Booked lunch,but only A la carte evening menu available minimum £40 for 3 courses. O.K. will enjoy ordered 4 lamb and 1 beef main ,4 beef and 1 lamb arrived, seeing the lamb we accepted as we appeared to be the only people having lunch everyone else was having afternoon tea at 1pm!. Had to ask for steak knives but still could not cut beef,but none of us could identify the lamb which looked and tasted like two lumps of a cats tail. To say we were disappointed is an understatement we forwent desserts and coffees and will never return.

We were promptly served with individual tea requests, and asked about dietary needs which we had already communicated when booking. We requested no cheese, but unfortunately our food took 45 minutes to arrive, and it came with cheese. The sandwiches appeared to be frozen and were served on stale bread with fillings that were difficult to distinguish. It was clear that they were not freshly made, even though the restaurant was not busy. The scones seemed to have been reheated in a microwave, as they were warm but not fresh, and the jam was thin and runny. The two staff members were polite and helpful, but it seemed like they were embarrassed by the quality of the food. Overall, we will not be...

Visited Saturday with family. Shocked at the terrible afternoon tea we were served. Stale bread and poor service, asked three different waiters to clear our dirty plates, and barely touched food, alas this never happened! Staff need proper training as they had no clue and were inexperienced at waiting tables so quality of service not really their fault, although there was an attempt to add a £22 service tip! The usual lovely ambiance was non existent and there seems to have been an attempt at modernising the room that has the lovely fire place which was a terrible idea as the design was not appropriate to the age of the building, chrome coffee tables are fine if they are polished and cleaned... Visualizza piatti