"We arrived at the Premiere Inn to early to book in so decided to go over to the Carclaze Inn for lunch, we were greeted by a man dressed in a scruffy t shirt and jeans playing on the fruit machine and asked if we had booked, as we were a walk in we were shown to a rather scruffy corner with uneven tables pushed together and stained threadbare seats, as there was plenty of empty tables in a nicer part of the restaurant and it was far from busy my son in law asked if we could be moved, he was told that those tables were for people who had booked, after he insisted we were eventually moved to a better table although the seats were still quite stained. The food was passable, although it took a while to arrive and we cleared the table ourselves between courses as the empty plates were there for longer than acceptable. We have stayed in premier inns in the past and eaten in the attached restaurants in the past and have never experienced such bad service or poor presentation of the facilities. Needless to say we won't be hurrying back"
