Thanet Thanet

Thanet, un distretto costiero nel Kent, è noto per le sue spiagge sabbiose e i frutti di mare, con pesce fresco e patatine fritte che sono un piatto popolare tra i locali e i visitatori.

Archie's

Archie's

58-60 High Street, CT12 4AB, Thanet, United Kingdom

Cafés • Kebab • Seafood • Asiatic


"Decided to visit this chip shop and saw advertised in the window “ Mini fish and Chips for £5 ! So I ordered 2 portions pointing out the advert to the person behind the counter . He replied that it would take 10 minutes ,to which I replied that’s fine and took a seat . When the food was ready I was beckoned over and was shocked and taken aback to be asked for …… £13 And not the expected £10 ! I pointed this discrepancy out but the lad behind the counter wasn’t interested and just said “ That’s the price …. And it’s wrapped up now ! “ I politely stood my ground and said that the price was wrong and pointed to the ad in the window ,at which point the owner intervened and got stroppy with me ,speaking partly in English and partly in another language . He said that £13 was the right price and it’s going up again next week ! I replied that whilst I know the price of things is going up , that’s not the price advertised in the window . He at this point still in a temper came round from behind the counter and said he was changing the price in the window …NOW ! I said that doesn’t help me in this current situation . At this point I reluctantly paid the £13 and took the food home . The chips were ok but the fish wasn’t cod but a cheaper fish , pollack ! On reflection I’m upset and disappointed to be treated like this and can’t believe that a village fish and chip shop dependant in its village community should treat a member of its village community so badly . Some serious consideration needs to be given to the level of customer service and satisfaction in this establishment . If I was the owner last night the very least that I would have done was to apologise for the wrong price , let me have it for £5 each and say the price from now on is £6.50 each ,but the owner didn’t do that and just threw a strop and not giving a monkeys about customer satisfaction . It goes without saying that I won’t rushing back there again anytime soon but will use The Minnis fish and Chips in nearby Birchington where I know what the price is and I don’t get cheap pollack served up as cod !"