"After an evening flight into Gatwick and the drive to Pembury, it was just after 8.30pm, when we finally got to go to Mallows for our evening meal. There was quite a lengthy wait at the waiter station/front desk as the staff tried to rectify...some problem with a group of men who had just dined. Never mind, these things happen, however the 2 staff members were both quite engrossed in the problem and seemed unaware that we were waiting for a table. Finally we were seated and left with menus to choose our meals. After calling a passing staff member to order a drink (we had not had any lunch or anything to drink since 11.30am that morning) and no-one seemed to come near us, we eventually got to quench our thirst. The next problem came when we placed our order for dinner. My husband had seen the Sea Bass on the menu and as that is his new favourite fish, he was happy. I noticed the Chicken Tikka Curry and that appealed to me as husband is not a curry lover and when we are out I can indulge my passion for spicy foods. Our waiter took our orders and disappeared through the swinging door. Before long, he re-appeared with the message that unfortunately, there was no Sea Bass left, would you like to choose something else Husband perused the menu again and came upon his 2nd favourite food, Lamb Rump. He was still happy and we eagerly awaited our dinner. The kitchen door again swung open, and our waiter then informed us that there was no longer any lamb rump available and by the way, the Chicken Tikka was also unavailable. After perusing the menu again and subtly suggesting that he tell us what WAS available, we made our choices which were far from what we felt like. All in all, the presentation of the food was OK what can you do with Battered Fish Chips and 1/2 Roasted Chicken anyway and not the food we would normally choose at a Restaurant."
