Mallows - Piatti

great eating, with exceptional tasting gluten free options, very cheap. if you book at check-in, you will get a discount.

This hotel restaurant offers average quality food and subpar service. It is not recommended to book a table or dine here. Instead, opt to order from the bar menu or visit restaurants in Tunbridge Wells. There is not much else to say about this establishment, as it is best to steer clear.

we had a nice meal here during the stay. the menu had a reasonable choice and the portion size was good. one of us had burger, the other gamble and a steak. all well cooked. the personal was very attentive. the restaurant had no atmosphere as there were no music and few people were in there. Visualizza piatti

Okay so the price wasn't drastically expensive, but for £15 you don't expect to have a dry burger.. chips were amazing though! the waiters are great, cannot fault them at all. Best part of the whole night was the white chocolate ice cream, one of...the best deserts i've actually ever had. so i guess the ice cream made up for the dry burger!

The restaurant has a nice setting next to the bar area and offers reasonably priced meals. Although we couldn't bring our dog into the restaurant, we were allowed to dine in the bar area with the same menu, and our dog could stay with us there, which was a great compromise. The breakfast in the restaurant was fantastic with a variety of hot and cold dishes. The staff were friendly and helpful, enhancing our overall experience at the hotel.

The quality and presentation of the meal was excellent but let down by the young inexperienced staff. We were shown to the table and then had to wait a least 5 minutes before being asked if we wanted to order any drinks (we had to...call the waitress over). Another 10 minute wait and still no drinks ar order for food taken, we again had to call the young waitress over. The restaurant was not busy as there was only 8 people dining but the three waiters and waitress were standing talking most of the time. Not the sort of service you would expect in a 4 star hotel. We did not eat in the resaurant on our second nights stay because of the bad service. Visualizza piatti

The restaurant seemed promising at first, but it was quite cold inside. I ordered a dish called "crispy chili cow," but when it arrived it was not actually crispy. When I mentioned this to the waitress, she insisted that it was how the dish was always prepared. I asked for a different starter, and after some back and forth, I was served a disappointing black pudding scotch egg. The main course, a filet steak with peppercorn sauce, was also a letdown. The sauce was overpowering and the side dishes were bland. To make matters worse, we were charged a 10% service fee that was not warranted, as the service was subpar. Overall, I was not impressed with the food or the service and would not recomm...

Myself and my husband re visited the restaurant to celebrate our first wedding anniversary having held our reception at the hotel- this was part of the wedding package. We were quickly seated in the restaurant and were pleased with the menu choices. My husband chose...crispy duck followed by lamb rump which we had for our wedding. The duck was tasty though not crispy and the lamb cooked to his choice of rare. I enjoyed the chicken breast with potatoes and seasoned veg which was delicious. We left room for dessert of sticky toffee pudding which was wonderfully light! The waiters were attentive and efficient in their service and we enjoyed our evening very much. The menu was a little more expe...

After an evening flight into Gatwick and the drive to Pembury, it was just after 8.30pm, when we finally got to go to Mallows for our evening meal. There was quite a lengthy wait at the waiter station/front desk as the staff tried to rectify...some problem with a group of men who had just dined. Never mind, these things happen, however the 2 staff members were both quite engrossed in the problem and seemed unaware that we were waiting for a table. Finally we were seated and left with menus to choose our meals. After calling a passing staff member to order a drink (we had not had any lunch or anything to drink since 11.30am that morning) and no-one seemed to come near us, we eventually got to... Visualizza piatti